Welcome!

Congratulations on adding the Explorer® 3100HD Digital Home Communications Terminal (DHCT) to your high definition television (HDTV) viewing experience!

The Explorer 3100HD DHCT combines high- definition video capability with both traditional and interactive broadband communications technologies for your enhanced viewing pleasure.

The Explorer 3100HD DHCT is capable of accessing interactive services, such as video-on- demand, pay-per-view, Internet browsing, and email. Contact your cable service provider for information and the availability of these services.

Use the instructions in this guide to install the DHCT, to become familiar with the keys on the front panel of the DHCT, and to access your cable services. Then, begin enjoying the features of the Explorer 3100HD DHCT.

Explorer Club

To obtain additional information about the Explorer 3100HD DHCT, Scientific-Atlanta invites you to join the Explorer Club. This online club provides news and “what’s up” information about the DHCT and offers you a chance to win prizes and other premium items.

To join the Explorer Club, you must know the serial number of your DHCT. The number is located on a bar code label on the back panel of your DHCT, and looks similar to this example:

Explorer 3100HD Front Panel

T9874

1

2

3

4 5

6

7

8

9 10 11 12 13

1

Message Indicator
Indicates a message from your cable service provider is

 

 

waiting when blinking or illuminated. To access the message,

 

 

press the Info key.

 

 

 

 

 

2

LED Display
Displays the selected channel number and time of day

3

Bypass Indicator
Indicates the optional bypass feature is on when illuminated*

4

VOL+ and VOL-
Increases and decreases volume

 

 

 

5

Select
Accesses your on-screen selection

 

 

6

CH+ and CH-
Scrolls up and down through the channels

7

USB Port
Connects to external equipment, such as a keyboard, external

 

(Universal Serial Bus)
modem, or similar equipment*

 

 

 

8

Guide
Accesses on-screen services, such as the on-screen guide,

 

 

video-on-demand, or pay-per-view

 

 

9

Info
Displays a description of the selected program; available from

 

 

the on-screen guide and while viewing a program

10

Exit
Exits menus, on-screen guide, and program information

11

Settings
Accesses the Settings menu

 

 

 

12

Smart Card Slot
Allows smart card access*

 

 

 

 

13

Power
Provides power to the DHCT. The light to the left of the Power

 

 

key illuminates when the power is on. To receive nightly

 

 

programming updates, keep the power on.

*Contact your cable service provider for more information

Explorer 3100HD Back Panel

 

 

 

 

 

 

THIS DEVICE IS INTENDED TO BE ATTACHED

 

 

 

 

 

 

 

 

TO A RECEIVER THAT IS NOT USED TO

 

 

 

 

 

 

DIGITAL

 

RECEIVE OVER-THE-AIR BROADCAST

 

 

 

 

 

 

AUDIO

 

SIGNALS. CONNECTION OF THIS DEVICE

 

 

 

 

 

 

 

IN ANY OTHER FASHION MAY CAUSE

 

 

 

 

 

IR

OUT

 

HARMFUL INTERFERENCE TO RADIO

 

 

 

 

 

 

 

COMMUNICATIONS AND IS IN VIOLATION

 

 

 

 

 

 

 

 

OF THE FCC RULES, PART 15.

 

 

 

 

 

 

 

 

CABLE

 

 

 

 

 

 

 

L

OUT

 

 

 

 

 

 

 

 

 

CABLE

 

 

 

 

 

 

 

CAUTION

IN

 

 

 

 

 

 

R

 

 

 

 

 

 

 

RISK OF ELECTRIC SHOCK

 

 

 

 

 

 

 

 

DO NOT OPEN

120 VAC

120 VAC

 

 

 

 

 

 

AVIS: RISQUE DE CHOC

Y

Pb

Pr

S-VIDEO

VIDEO

AUDIO

60HZ 5A

60HZ 80W

ELECTRIQUE NE PAS OUVRIR

 

 

 

HDTV

 

OUT

OUT

OUT

 

BYPASS

 

 

1

2

3

4

5

6

7

8

9

10 11

T9875

1

HDTV Output
Connect to HDTV input of TV (high definition). The component

 

 

 

video cables must be connected here to provide HD signals to

 

 

 

your HDTV

 

 

 

 

 

2

Serial Number
Located under the second bar code. Your cable service provider

 

 

 

may ask for this number if your system requires troubleshooting in the

 

 

 

future. You must know the serial number to join the Explorer Club.

3

IR Port

 

Connect to optional VCR Commander service

 

 

4

S-Video Out

 

Connect to S-Video input of TV or VCR (standard definition)

5

Video Out

 

Connect to video input of TV or VCR (standard definition)

6

Audio Out

 

Connect to left/right (L/R) audio inputs of a stereo

 

 

 

 

receiver or a TV with stereo sound

 

 

7

Cable Out

 

Connect to cable input of TV or VCR (standard definition)

8

Cable In

 

Connect to cable signal from cable service provider

 

9

Bypass

 

Connect an optional RF Bypass module

 

 

10

AC Switched

 

Connect the AC power cord from another device, such as a TV

 

Outlet

 

 

 

 

 

 

 

 

 

 

11

AC Power

 

Connect the DHCT to an AC electrical outlet

 

 

 

Input

 

 

 

 

 

 

 

 

 

 

Accessing Programs

Access Cable Services and Programs

You can access your cable services using the remote control or the keys on the front panel of the DHCT. (Refer to your remote control user’s guide for programming instructions.)

•Press the Guide key to access the on-screen guide. The on-screen guide displays schedules of TV programs and other services available from your cable service provider, such as video-on-demand and pay-per-view programs.

•Use the arrow keys to highlight a program in the schedule.

•Press the Info key for a description of a specific program (either from the on-screen guide or while viewing a program).

•Press the Select key to view a specific program in the guide.

For more information, read the user’s guides that your cable service provider included with the DHCT installation package. These guides provide operating instructions for the on-screen guide, your remote control, and the VCR Commander™ service (if available).

Check and Correct

If your DHCT does not perform as expected, check the following conditions:

•Verify that the power to your TV is turned on.

•If plugged into a wall switch, verify the switch is in the ON position.

•Verify that all cables are properly connected.

•Verify that your TV is tuned to the proper output channel (3 or 4).

If your DHCT does not perform as expected after checking the power, the cables, and the output channel, check the following conditions:

The serial number is beneath the second bar code. Write the serial number here: _______________ .

Installing the Explorer 3100HD DHCT

No picture

• If your system includes a VCR and/or stereo,

To access the Explorer Club Web site type:

www.scientificatlanta.com/explorerclub
Before Installing the DHCT

Before you begin to install the DHCT:

•

Read the IMPORTANT RULES FOR SAFE

 

OPERATION section of this guide.

•

Locate the DHCT serial number, which is on a

Connect the DHCT to Your HDTV

Use the connection diagram and follow these steps to connect the Explorer 3100HD DHCT to your HDTV.

WARNING:

Electric shock hazard! Unplug all electronic devices before connecting or disconnecting any device cables.

EXPLORER¤ 3100HD Digital Home Communications Terminal

 

 

 

 

 

 

THIS DEVICE IS INTENDED TO BE ATTACHED

 

 

 

 

 

 

 

 

TO A RECEIVER THAT IS NOT USED TO

 

 

 

 

 

 

DIGITAL

 

RECEIVE OVER-THE-AIR BROADCAST

 

 

 

 

 

 

AUDIO

 

SIGNALS. CONNECTION OF THIS DEVICE

 

 

 

 

 

 

 

IN ANY OTHER FASHION MAY CAUSE

 

 

 

 

 

IR

OUT

 

HARMFUL INTERFERENCE TO RADIO

 

 

 

 

 

 

 

COMMUNICATIONS AND IS IN VIOLATION

 

 

 

 

 

 

 

 

OF THE FCC RULES, PART 15.

 

 

 

 

 

 

 

 

CABLE

 

 

 

 

 

 

 

L

OUT

 

 

 

 

 

 

 

 

 

CABLE

 

 

 

 

 

 

 

CAUTION

IN

 

 

 

 

 

 

R

 

 

 

 

 

 

 

RISK OF ELECTRIC SHOCK

 

 

 

 

 

 

 

 

DO NOT OPEN

120 VAC

120 VAC

 

 

 

 

 

 

AVIS: RISQUE DE CHOC

Y

Pb

Pr

S-VIDEO

VIDEO

AUDIO

60HZ 5A

60HZ 80W

ELECTRIQUE NE PAS OUVRIR

 

 

 

HDTV

 

OUT

OUT

OUT

 

BYPASS

 

Required Cables

1

 

Set of Component

 

 

Video Cables

1

 

Stereo/Audio Cable

 

verify that you have properly connected

them to the DHCT.

• Verify that the DHCT power light is on and

the Bypass light is off.

No color

•Verify that the current TV program is broadcast in color.

•Adjust the TV color controls.

No sound

bar code on the back panel of the DHCT. You

will need this serial number to join the

Explorer Club. Also, if your system requires

troubleshooting in the future, your cable

service provider may ask for the serial number.

• If the HDTV inputs on your HDTV are

labeled R, G, and B, you may need a connec-

tion converter. Contact your cable service

provider.

• If you plug the DHCT into an outlet that is

controlled by a wall switch, keep the switch in

the ON position. The on-screen guide is

updated nightly. If the wall switch is in the

OFF position, your DHCT will not receive the

latest programming updates.

• Keep the top of the DHCT free of all objects

and electronic devices, including your TV.

• It is recommended that you use a surge

protector with your cable equipment and

electronic devices.

1.Unplug all electronic devices before connect- ing the DHCT.

2.Connect the DHCT to your HDTV as shown in the diagram.

3.Connect the DHCT to the coaxial cable coming from the wall.

4.Plug the DHCT and the TV into an AC power source.

Important: Do not press the Power key on the DHCT yet.

5.Turn on the power to your TV, and set the input channel assigned by your cable service provider (channel 3 or 4).

6.Wait for the time to display on the LED display.

Important: It takes 2 to 3 minutes for the DHCT to be updated with the latest program- ming and service information. When the front panel displays the time, the update is complete.

7.Press the Power key on the DHCT.

Cable Input
Back of Typical HDTV
Input Labels

If the HDTV inputs on your HDTV are labeled R, G, and B, you may need a connection converter. Contact your cable service provider.

Audio Output

Audio output from the CABLE OUT is monaural (non-stereo).

Audio output from the AUDIO OUT LEFT and RIGHT is stereo.

If you connect to S-VIDEO OUT, you must connect the LEFT and RIGHT AUDIO OUT on the DHCT to the LEFT and RIGHT AUDIO IN connectors on your TV, VCR, or stereo.

T9876 Additional Connections

If you are connecting additional devices to the Explorer 3100HD and your HDTV, access our Web site for connection information:

www.scientificatlanta.com

•If your setup includes a VCR and/or stereo, verify that you have properly connected them to the DHCT.

•Verify that the volume is turned up.

•Verify that the Bypass feature is disabled.

The LED on the front panel displays question marks instead of the channel number.

Press the INFO key on the remote control or the front panel of the DHCT. You may have pressed the Power key before all of the latest programming updates were received by the DHCT.

The TV screen displays a message indicating that the DHCT is automatically updating its software.

Wait for the time to display on the LED before continuing with your installation process. When the front panel displays the time, the update is complete.

Note: If you need further assistance, contact your cable service provider.