Scientific Atlanta DPX2203TM, EPX2203TM 46

Having Difficulty?

The modem does not register a cable connection

The modem works with a standard 75-ohm RF coaxial cable. If you are using a different cable, your cable modem will not function properly. Contact your cable service provider to determine whether you are using the correct cable.

Verify that you have followed the procedures in How Do I Troubleshoot My Internet Service Installation? (on page 28).

Your NIC card or USB interface may be malfunctioning. Refer to the troubleshooting information in the NIC or USB documentation provided with the device.

46	4004041 Rev C

Contents

In This Document IMPORTANT SAFETY INFORMATION Notice to Installers Notice à l’attention des installateurs de réseaux câblés Mitteilung für CATV-Techniker Aviso a los instaladores de sistemas CATV Heed All Warnings Read, Retain, and Follow These Instructions Comply with Warnings Power Warnings Usage Warnings Accessories Warnings Service Warnings FCC Compliance United States FCC Compliance Declaration of Conformity Canada EMI Regulation Introduction What's In the Carton Front Panel Components Page Back Panel Components Where Is the Best Location for My Cable Modem What Are the System Requirements for Internet Service Minimum System Requirements for a PC Minimum System Requirements for Macintosh System Requirements for an Ethernet Connection System Requirements for a USB Connection How Do I Set Up My High-SpeedInternet Access Account I Do Not Have a High-SpeedInternet Access Account I Already Have an Existing High-SpeedInternet Access Account How Do I Connect My Devices to Use the Internet Connecting and Installing Internet Devices Connecting the Modem for High-SpeedData Service Page How Do I Configure TCP/IP Protocol Configuring TCP/IP on Your Internet Devices Page Page How Do I Install USB Drivers Installing USB Drivers Page What Are the Requirements for Ethernet Network Devices How Many Ethernet Network Devices Can I Connect What Are the Wiring Requirements for Ethernet Networking Do I Need to Configure the TCP/IP Protocol on My Computer How Do I Select and Place Ethernet Network Devices Where Is the Best Location for My Ethernet Network Devices How Do I Connect Ethernet Network Devices Connecting Ethernet Devices Page How Do I Troubleshoot My Internet Service Installation Troubleshooting for Internet Service Page How Do I Renew the IP Address on My PC How Do I Use My Cable Modem for Telephone Service Contacting Your Local Service Provider Where Do I Place My Cable Modem for Telephone Service Where Is the Best Location for My Modem What Are the Requirements for Telephone Service Number of Telephone Devices Telephone Device Types Dialing Requirements Telephone Wiring Requirements How Do I Install the Modem for Telephone Service Installing the Modem to Provide Telephone Service Page Page Using the Battery Pack (Optional) Introduction Installing the Battery Pack Charging the Battery Pack Replacing the Battery Pack Using the Modem Without a Battery Pack Adding a Battery Pack Mount the Battery Pack on a Wall Before You Begin Mounting Illustrations Using the Wall-MountingTemplate Mounting the Battery Pack to the Wall Having Difficulty Common Troubleshooting Suggestions Frequently Asked Questions Common Troubleshooting Issues Page Front Panel LED Status Indicator Functions Initial Power Up, Calibration, and Registration Normal Operations Special Conditions Notices Trademarks Disclaimer Documentation Copyright Notice Software Use Notice