Performance Tips

If the 8300HD does not perform as expected, the following tips may help. If you need further assistance, contact your cable service provider.

No Picture

Verify that the power to your TV is turned on.

If the 8300HD is plugged into a wall switch, verify that the switch is in the ON position.

Verify that all cables are properly connected.

If your system includes a VCR or stereo, verify that you have properly connected them to the 8300HD.

Verify that the 8300HD is set to the proper screen type and resolution.

No Color

Verify that the current TV program is broadcast in color.

Adjust the TV color controls.

If you are using a component video connection (PrPbY/V), check that all connectors are completely plugged into the 8300HD and TV.

No Sound

If your setup includes a VCR or stereo, verify that you have properly connected them to the 8300HD.

Verify that the volume is turned up.

Verify that the mute function is not on.

Automatic Software Updates

The TV screen displays a message that indicates the 8300HD is automatically updating its software. Wait for the current time to display on the front panel of your 8300HD before continuing. When the front panel displays the time, the update is complete.

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