Seagate ST373405FC/FCV, 73LP Hot plugging the drive, Drive startup options, Troubleshooting

4. Format the drive

The drive has been low level formatted at the factory. You do not need to perform another low level format on this drive unless you decide to perform certain diagnostics through the host adapter. If you do decide to perform a low level format, do not abort the format as this is likely to make the drive inoperable. A low level format, with verify turned on, will typically take two hours.

Protect against power failure or other power interruptions during the format.

a.Turn on DC power to the host system.

b.Boot the system from a system floppy, CD, or from a previously installed hard disc drive if there is one.

c.Format the drive.

Caution. Formatting a drive erases all user data. Be sure that you under- stand this principle before formatting any hard disc drive. It is not necessary to format a drive that previously has been used to store data, unless your intention is to erase all user data. Seagate is not responsible for lost user data.

Cheetah disc drives are designed to operate with a variety of operating sys- tems. Please refer to your system or Fibre Channel host adapter (controller) manual for information about formatting and setting up the drive for use with your particular operating system.

Hot plugging the drive

This drive features hot plugging capabilities which allow you to insert and remove the drive without powering down the host system. Any time a drive is inserted or removed from a Fibre Channel loop, a short loop interruption occurs and the loop resynchronizes automatically to accommodate the added (or removed) drive.

Drive startup options

The drive’s motor will start spinning the discs based on the status of two sig- nals set by the host adapter. These two signals are called Start_1 and Start_2. There are four options as described below.

Option	Start_2 Start_1		Motor spin function
1	Low	Low	Motor spins up at DC power on.
2	High	Low	Motor spins up when the host adapter sends
			the SCSI Start command.
3	Low	High	Motor spins up after a delay of 12 seconds
			times the physical address of the drive.
4	High	High	The drive will not spin up.

Most systems that host only a couple of drives use option 1 to enable all of the drives to start up immediately when power is applied to the drives. Sys- tems hosting larger numbers of drives may be configured to start drives at various times to avoid overloading the capabilities of the host system’s power supply.

If you want to change the startup option for the drive, please refer to the documentation provided with your Fibre Channel host adapter or host sys- tem.

Troubleshooting

•Drive does not spin up. Remove and then reinsert the drive into the drive bay on the host-supplied carrier or tray. Make sure the drive makes firm contact with the host’s FC backpanel connector. Also, check the drive startup options for the Start_1 and Start_2 signals controlled from your host adapter. See “Drive Startup Options” above for the four possible startup options.

•Computer does not seem to recognize the drive. Verify that the drive is enabled by the FC host adapter setup utility.

Seagate support services

For online information about Seagate products, visit www.seagate.com or e-mail your disc questions to DiscSupport@Seagate.com.

If you need help installing your drive, consult your dealer first. If you need additional help, call a Seagate technical support specialist. Before calling, note your system configuration and drive model number (ST373405 or ST336605).

Africa	+31-20-316-7222	Norway	800-113 91
Australia	1800-14-7201	Poland	00 800-311 12 38
Austria	0 800-20 12 90	Spain	900-98 31 24
Belgium	0 800-74 876	Sweden	0 207 90 073
Denmark	80 88 12 66	Switzerland	0 800-83 84 11
France	0 800-90 90 52	Singapore	800-1101-150
Germany	0 800-182 6831	Taiwan	+886-2-2514-2237
Hong Kong	800-90-0474	Thailand	001-800-11-0032165
Indonesia	001-803-1-003-2165	Turkey	00 800-31 92 91 40
Ireland	1 800-55 21 22	United Kingdom	0 800-783 5177
Italy	800-790695	USA/Canada/	1-800 SEAGATE or
Malaysia	1-800-80-2335	Latin America	+1-405-936-1234
Middle East	+31-20-316-7222	Other European
Netherlands	0 800-732-4283	countries	+31-20-316-7222
New Zealand	0800-443988

Warranty. Contact your place of purchase or our web site (above).

Return Merchandise Authorization (RMA). Before returning the drive, verify that it is defective. Seagate Worldwide customer service centers are the only facilities autho- rized to service Seagate drives. Contact nearest center for return procedures and trade regulations.

Shipping the drive

Caution. Back up the data before shipping. Seagate assumes no responsibility for data lost during shipping or service. Shipping drive in an unapproved container voids the warranty. Pack the drive with original box and packing materials. Use no other materials. This prevents electrical and physical damage in transit.

© 2001 Seagate Technology LLC All rights reserved

Publication number: 100109947, Rev. A, April 2001, Printed in U.S.A.

Seagate, Seagate Technology, and the Seagate logo are registered trademarks of Seagate Technology LLC. Cheetah is a registered trademark of Seagate Technology LLC. Other product names are registered trademarks or trademarks of their owners. Seagate reserves the right to change, without notice, product offerings or specifica- tions.