Cheetah NS 10K.2 SAS Product Manual, Rev. F 19
warranty information, refer to the standard terms and conditions of purchase for Seagate products on your pur-
chase documentation.
The remaining warranty for a particular drive can be determined using the Seagate web site:
(http://www.seagate.com/www/en-us/support/warranty_&_returns_assistance).
The drive serial number is required to determine remaining warranty information.
Shipping
When transporting or shipping a drive, use only a Seagate-approved container. Keep your original box.
Seagate approved containers are easily identified by the Seagate Approved Package label. Shipping a drive in
a non-approved container voids the drive warranty.
Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in tran-
sit. Contact your authorized Seagate distributor to purchase additional boxes. Seagate recommends shipping
by an air-ride carrier experienced in handling computer equipment.
Product repair and return information
Seagate customer service centers are the only facilities authorized to service Seagate drives. Seagate does
not sanction any third-party repair facilities. Any unauthorized repair or tampering with the factory seal voids
the warranty.