Customer Service Operations
Warranty Service
Seagate offers worldwide customer support for Seagate drives. Seagate distributors, OEMs and other direct customers should contact their Seagate Customer Service Operations (CSO) representative for warranty- related issues. Resellers or end users of drive products should contact their place of purchase or one of the Seagate CSO warranty centers for assistance. Have your drive’s “ST” model number and serial number avail- able.
Data Recovery Services
Seagate offers data recovery services for all formats and all brands of storage media. Our Data Recovery Ser- vices labs are currently located in North America. To get a free quick quote or speak with a case management representative, call
Authorized Service Centers
In some locations outside the US, you can contact an Authorized Service Center for service.
USA/Canada/Latin America support services
Seagate Service Centers
Presales Support
Call center | Direct dial | FAX | |
Americas |
Technical Support
Call center | Direct dial | FAX | |
Americas |
Customer Service Operations
Warranty Service
Call center |
| Direct dial | FAX / |
USA, Canada, Mexico and | — | ||
Latin America |
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Brazil |
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Jabil Industrial Do Brasil | — | ||
LTDA4 |
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| SeagateRMA.br@jabil.com |
Data Recovery Services
Call center | Direct dial | FAX | |
USA, Canada, |
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and Mexico |
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1Hours of operation are 8:00 A.M. to 11:45 A.M. and 1:00 P.M. to 6:00 P.M., Monday through Friday (Central time).
2Hours of operation are 8:00 A.M. to 8:00 P.M., Monday through Friday (Central time).
3Hours of operation are 8:00 A.M. to 5:00 P.M., Monday through Friday (Central time).
4Authorized Service Center
5Hours of operation are 8:00 A.M. to 8:00 P.M., Monday through Friday, and 9:00 A.M. to 5:00 P.M., Saturday (Eastern time).
30 | Momentus 5400.2 Blade Server Product Manual, Rev. B |
