14
TROUBLESHOOTING (cont’d)

SYMPTOM 8. Water will not stay in bowl and system loses vacuum.

Condition/Procedure
Put Mode Switch in “Service”
position:
Worn or damaged ush valve ball
and seal:
Corrective Action
• Clean underside of ush valve ball seal of dirt and debris.
• Remove toilet from oor and remove base assembly from toilet and
replace ush valve ball and seals.

SYMPTOM 9. Water will not shut off and overows the toilet.

Procedure
Check the “WATER VALVE” status
light:
Corrective Action
• If the light is on when not ushing the toilet or adding water, replace
the control module. If the light responds correctly, go to next step.
• Dirt or debris lodged in the water valve seal. Remove the toilet from
the oor, disassamble and clean water valve.
• Replace water valve.

SYMPTOM 10. Water is leaking from under the toilet.

Procedure
Remove the toilet from the
oor and inspect the following
with both water and electrical
power applied:
(place a container under the base
assembly to catch any water during
the inspection procedure)
• Water hoses and ttings, water valve assembly
• China toilet bowl
• Upper base seal
• Flush valve ball rotor shaft shaft
• Base assembly

SYMPTOM 11. System leaks vacuum, but water remains in toilet bowl.

Procedure
Remove the toilet from the oor
and insert a plug or vacuum tester
into the discharge port of the oor
ange or discharge adapter:
Corrective Action
• If the vacuum leaks stops, go to the next step. If the vacuum leak
continues, the leak is in the discharge plumbing and not the toilet.
• Inspect the O-ring around the bottom of the base. Replace if defec-
tive.
• Inspect the inside surface of the discharge adapter or oor ange for
grooves or scratches that may interfere with the O-ring seal. Replace
if defective.
• If all of above appear normal, then the leak is most likely the rotor
shaft O-rings. Replace the rotor shaft.