TROUBLESHOOTING GUIDE

 

BEFORE CALLING FOR SERVICE (continued)

 

 

 

 

 

 

 

 

 

Problem

 

Possible Cause

Solutions

Staining

Bleach or softener dispensed

Dispenser compartment is overfilled causing

 

 

too soon.

bleach or softener to dispense immediately.

 

 

 

 

Dispenser drawer closed too quickly causing

 

 

 

 

bleach or softener to dispense immediately.

 

 

Bleach or softener was added

Laundry chemicals must be loaded into the

 

 

directly to the wash load in the drum.

dispenser.

 

 

Washer was not unloaded promptly.

Always remove items from the washer as soon

 

 

 

 

as possible after the cycle is complete.

 

 

Clothes were not properly sorted.

Always wash dark colors separately from light

 

 

 

 

colors and whites to prevent discoloration.

 

 

 

 

Never wash heavily soiled items with lightly

 

 

 

 

soiled items.

Washer will not turn ON

Power cord is not properly plugged in.

Make sure that the plug is plugged securely into

 

 

 

 

a grounded, 3-prong, 120-VAC, 60-Hz outlet.

 

 

House fuse is blown, circuit breaker

Reset circuit breaker or replace fuse. Do not

 

 

has tripped, or power outage has

increase fuse capacity. If the problem is a circuit

 

 

occurred.

overload, have it corrected by a qualified

 

 

 

 

electrician.

 

 

House fuse is blown, circuit breaker

Reset circuit breaker or replace fuse. If more

 

 

has tripped, due to multiple

than one appliance is connected to the outlet,

 

 

appliances on one outlet.

call an electrician to have an additional circuit

 

 

 

 

installed.

Door will not unlock

Interior temperature of washer is too high.

The washer door has a safety feature to prevent

when cycle is stopped or

 

 

personal injury. For example, if the washer is

paused

 

 

paused during the hot wash stage of a cycle,

 

 

 

 

the interior temperature of the drum will be very

 

 

 

 

hot, so the door will not unlock. This is normal.

 

 

 

 

Allow the washer to cool until the DOOR LOCK

 

 

 

 

indicator turns OFF on the display.

 

 

Water level in washer is too high.

To drain the water, press POWER, then press the

 

 

 

 

SPIN SPEED button without selecting a cycle.

Wash cycle time is longer

The washer automatically adjusts the

This is normal. The washer adjusts cycle time auto-

than usual

wash time for the amount of laundry,

matically to provide optimal results for the selected

 

 

water pressure, water heating time and

cycle. The time remaining shown in the display is only

 

 

other operating conditions.

an estimate. Actual time may vary.

Musty or mildewy odor in

Incorrect or too much detergent has

Use only High-Efficiency (HE) detergent in

washer

been used.

accordance with the manufacturer’s instructions.

 

 

Inside of drum was not cleaned prop-

Run the CLEAN WASHER cycle regularly. Be

 

 

erly.

sure to wipe around and under the door seal

 

 

 

 

frequently. See Care and Cleaning of the Inte-

 

 

 

 

rior.

 

 

 

 

Clean around door seal/glass to prevent odor.

Wrinkling

Washer not unloaded promptly.

Always remove items from the washer as soon

 

 

 

 

as the cycle is complete.

 

 

Washer overloaded.

When washing large loads, do not overstuff the

 

 

 

 

drum. The washer can be fully loaded, but the

 

 

 

 

drum should not be tightly packed and the door

 

 

 

 

should close easily.

 

 

Hot and cold water inlet hoses are

Hot water rinse can set wrinkles in garments.

 

 

reversed.

Check the inlet hose connections.

29

Page 29
Image 29
Sears 796.4127 manual Staining, Door will not unlock, Paused, Than usual, Wrinkling