Sennheiser SK 500 If a problem occurs

If a problem occurs ...

If a problem occurs ...

Problem	Possible cause	Possible solution
Bodypack	Lock mode is	Deactivate the lock
transmitter	activated	mode (see page 13).
cannot be
operated,
“Locked”
appears on
the display
panel
No opera-	Batteries are flat or	Replace the batteries
tion indica-	accupack is flat	or recharge the accu-
tion		pack (see page 8).
No RF signal	Bodypack trans-	Set the bodypack
at the	mitter and receiver	transmitter to the
receiver	are not on the same	same channel as
	channel	the receiver.
		Synchronize the
		bodypack trans-
		mitter with
		the receiver
		(see page 28).
	Transmission range	Reduce the distance
	is exceeded	between bodypack
		transmitter and
		receiving antennas.
		Increase the trans-
		mission power
		(see page 25).
	RF signal is	Activate the RF
	deactivated	signal (see page 14).
	(“RF Mute“)
RF signal	Bodypack trans-	Cancel the muting
available,	mitter is muted	(see page 14).
no audio	(MUTE)
signal,	Receiver’s squelch	Reduce the squelch
“MUTE”
	threshold is	threshold setting on
appears on
	adjusted too high	the receiver.
the display
	Bodypack trans-	Activate or deacti-
panel
	mitter doesn’t	vate the pilot tone
	transmit a pilot tone	transmission
		(see page 26).
Audio signal	Bodypack trans-	Adjust the input
has a high	mitter’s sensitivity	sensitivity
level of	is adjusted too low/	(see page 21).
background	too high
noise or
audio signal
is distorted

If a problem occurs that is not listed in the above table or if the problem cannot be solved with the proposed solutions, please contact your local Sennheiser partner for assistance.

To find a Sennheiser partner in your country, search at www.sennheiser.com under “Service & Support”.

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