TROUBLE SHOOTING GUIDE

PROBLEM

 

POSSIBLE REASON

POSSIBLE SOLUTION

 

 

 

 

 

HAND VACUUM

1.

Power cord not firmly plugged

1.

Plug unit in firmly.

 

into outlet.

2.

Check fuse or breaker.

WILL NOT

 

2.

No power in wall outlet.

 

Replace fuse/reset breaker.

OPERATE

 

3.

Needs servicing.

3.

Call 1-800-798-7398.

 

 

 

 

 

 

 

 

 

1.

Allow unit to cool down, then

 

 

 

 

Restart. Empty dust cup –

HAND VACUUM

1.

Dust cup is full.

2.

(see page 4).

Turn unit off and unplug

WILL NOT PICK-UP

2.

Unit clogged.

 

from wall outlet. Remove

OR SUCTION

3.

Dust Cup Filter needs

 

Dust Cup Filter and check

POWER IS WEAK

 

cleaning or replacing.

 

for object(s) in air duct and

 

 

 

3.

remove.

 

 

 

Clean or replace Dust Cup

 

 

 

 

Filter. (see page 4)

 

 

 

 

 

DUST ESCAPING

1.

Dust cup is full.

1.

Empty dust cup.

2.

Dust Cup Filter is not

2.

Review Dust Cup Filter

FROM HAND

3.

installed correctly.

3.

instructions. (see page 4)

VACUUM

There is a puncture/hole in

Replace dust cup filter. (see

 

 

Dust Cup Filter.

 

page 4)

 

 

 

 

 

HAND VACUUM

1.

Hose clogged.

1.

Remove hose and/or

HOSE OR

 

bushes. Remove obstruction

BRUSHES WILL

2.

Dust cup is full.

2.

from hose.

NOT PICK-UP

 

 

Empty and clean dust cup.

REPLACEMENT FILTERS

Replacement dust cup filter SKU# AKC031

for Model EP031KC

Call:

1-866-98SHARK (1-866-987-4275)

Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time

or

visit our website: www.sharkvac.com

FOR TECHNICAL SUPPORT

Call: 800-798-7398

Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time

Please Note

The Dust Cup Filter is washable. It should, however, be replaced every three

(3)months to ensure peak performance of your vacuum.

Important

Make sure that Dust Cup Filter is completely dry before re-installing back in the hand vacuum.

5

GETTING TO KNOW YOUR HAND VACUUM

1.

Suction Hole

6.

Dust Cup Filter

2.

Dust Cup Release Button

7.

Upholstery Brush

3. On/Off Power Switch

8.

Crevice Tool

4.

Handle

9.

Flexible Hose

5.

Dust Cup (Container)

 

 

Technical Specifications

Voltage:

120V., 60Hz.

Power:

3.75 Amps, 450 Watts

2

Page 3
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Shark EP031KC owner manual Trouble Shooting Guide, Replacement Filters, Getting to Know Your Hand Vacuum

EP031KC specifications

The Shark EP031KC is an innovative cordless stick vacuum designed to deliver powerful cleaning performance in a sleek, lightweight package. Engineered for versatility, this vacuum is perfect for tackling various surfaces, from hard floors to carpets, making it a must-have for modern households.

One of the standout features of the Shark EP031KC is its advanced Shark HyperVelocity Acceleration technology. This technology boosts motor efficiency, maximizing suction power for deep cleaning without compromising run time. With a powerful motor that creates strong suction, users can effectively capture dirt, dust, and debris from both carpets and hard floors with ease.

The vacuum's lightweight design enhances maneuverability, allowing users to effortlessly navigate around furniture and tight spaces. The EP031KC weighs significantly less than traditional upright vacuums, making it easy to lift and carry from room to room. This feature is particularly beneficial for those who may struggle with heavier cleaning equipment.

A highlight of the Shark EP031KC is its DuoClean technology, which incorporates dual brush rolls to ensure a seamless transition between various floor types. The first brush roll actively pulls in large debris, while the second bristle brush ensures that fine dust is not left behind. This dual action provides a thorough clean and minimizes the need for multiple cleaning passes.

Another noteworthy characteristic is the vacuum's self-cleaning brush roll. This feature helps to prevent hair wrap, ensuring that the brush roll remains free of tangles. This not only saves time on maintenance but also guarantees consistent cleaning performance, especially for homes with pets.

The EP031KC also boasts a removable, rechargeable battery that offers up to 40 minutes of runtime on a single charge, providing ample time to clean larger areas without interruption. Additionally, the vacuum is equipped with a convenient LED display that displays remaining battery life and alerts users of any maintenance needs.

For convenient storage, the Shark EP031KC features a sleek design that allows it to be stored upright. Its slim profile also makes it easy to tuck away in small spaces. The vacuum comes with various attachments, including a crevice tool and upholstery tool, adding to its versatility and making it suitable for cleaning stairs, upholstery, and hard-to-reach areas.

In conclusion, the Shark EP031KC is a powerful, user-friendly cordless vacuum that combines innovative technologies with thoughtful design elements. Its suction power, versatility, and ease of use make it an excellent choice for anyone seeking an effective cleaning solution. Whether dealing with pet hair, dust, or everyday messes, the EP031KC delivers outstanding results and simplifies the cleaning process.