PROBLEM

POSSIBLE REASONS & SOLUTIONS

 

Your Steam Mop should be securely plugged into a

 

 

 

The Steam Mop

120V AC electrical outlet only.

 

will not turn on.

Check your fuse or breaker.

 

 

If your unit still doesn’t work, give us a call 1-800-798-7398

 

 

 

 

Steam Mop will not

Prime the pump, see page 4 for more information.

 

make steam.

Is there water in the water tank? If not, add water to your

 

 

Steam Mop following the instructions.

 

 

 

 

 

Check to see if your micro-fiber cleaning pocket is too wet.

 

Steam Mop leaves

We recommend you unplug the Steam Mop and change the

 

water on the floor.

micro-fiber cleaning pocket.

 

 

Make sure the steam pocket is attached correctly.

 

 

 

 

Steam Mop is hard

Make sure the steam pocket is attached correctly.

 

Check to see if your pocket is excessively dirty.

 

to push.

 

Try increasing the height of the pole for better leverage.

 

 

 

 

 

 

 

The micro-fiber pocket might be dirty. Flip or change

 

 

the pocket.

 

 

If you washed the pocket with powder detergent then the

 

 

pocket might be ruined.

 

Floors are cloudy,

If you are cleaning in a kitchen area where there might be a

 

build-up of grease then use a degreasing agent such as an

 

streaky or spotty

 

all-purpose cleaner or dish soap and paper towels to clean

 

after steaming.

 

the area first.

 

 

 

 

You might have left the mop in the same spot for

 

 

too long.

 

 

Do you have hard water? If you do you, we recommend

 

 

switching to distilled water.

 

 

 

 

10

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Page 9
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Shark S3501W manual Steam Mop

S3501W specifications

The Shark S3501W is a versatile and innovative vacuum cleaner designed to simplify cleaning tasks while delivering powerful performance. This upright vacuum stands out in the marketplace with its lightweight design, making it easy to maneuver around the house, especially when tackling stairs or reaching tight spaces.

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In conclusion, the Shark S3501W combines powerful cleaning performance with thoughtful design and innovative technology. Whether you're dealing with pet hair or everyday dirt, this upright vacuum offers a multitude of features that cater to various cleaning needs, setting a high standard in home cleaning appliances. For homeowners seeking an effective and user-friendly vacuum, the Shark S3501W is a compelling choice.