TROUBLESHOOTING GUIDE & REPLACEMENT PARTS

PROBLEM

SUGGESTED SOLUTION

Vacuum will not operate

1

The battery may be depleted. Charge the vacuum until the complete oval

 

 

around the power button is illuminated, indicating a complete charge.

 

2

See “Restarting after a jam” on page 8.

 

 

 

Charging indicator does not

1

Check to see if the charge adapter is plugged in properly to the outlet and to

illuminate

 

the charge stand.

 

2

Ensure that the vacuum is properly seated in the charging base.

 

3

Ensure there is no debris accumulated on the metal charge contacts on the

 

 

back of the nozzle and on the charge base.

 

4

Ensure that the electrical outlet is supplying power to the charger. Check the

 

 

fuse/breaker.

 

 

 

Motorized brush will not work

1

See “Cleaning the Motorized Brush and Clearing Blockages” on page 7 and

 

 

 

“Restarting after a jam” on page 8.

 

2

Ensure that the motorized brush is properly attached.

 

 

 

Vacuum will not pick up or suction

1

Empty the dust cup container.

power is weak

2

Remove the dust cup filter, check for blockages and remove. Clean or

 

 

 

replace the dust cup filter (See “Replacement Parts” below). Note: It is

 

 

important to clean the dust cup filter every month.

 

3

The battery may need to be charged, charge until the complete oval around

 

 

the power button is illuminated.

 

4

Ensure that the motorized brush is properly attached.

 

 

 

Dust escapes from vacuum

1

Empty the dust cup container.

 

2

Ensure that the filter is inserted completely into its holder below

 

 

the dust cup.

 

3

Check for punctures in dust cup filter or cracks in the dust cup and replace.

 

 

 

Vacuum turns off on its own

1

Charge the unit until the complete oval around the power button is

 

illuminated.

 

 

 

 

 

Run time has decreased over time

1

Perform the following steps:

 

 

a Charge the vacuum for a minimum of 6 hours. b Run the vacuum until it turns itself off.

c Charge the vacuum for a minimum of 6 hours.

REPLACEMENT PARTS

A

XA1100

Charging Adapter

B

XB1100

Battery pack

C

XF1100

Filters (2)

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Shark SV1100 manual Troubleshooting Guide & Replacement Parts, Problem Suggested Solution