Miscellaneous Problems
The power is on, but the printer does not go online.
Possible Cause | Remedy | |
Bad connection | Switch off the printer and disconnect the power cable. | |
| Reconnect power cable and switch printer on. If this | |
| does not clear the fault, call for service. | |
Print processing does not start. | ||
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Possible Cause | Remedy |
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Printer error | Check the control panel. If an error message is | |
| displayed, correct the problem. | |
Print processing cancels. | ||
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Possible Cause | Remedy |
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The printer interface cable | Replace the printer interface cable. | |
is faulty. |
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The time out setting is too short.
Reset time out to a higher value.
Printer makes a strange noise.
Possible Cause | Remedy |
The printer is not | Place the printer on a stable, level surface. |
horizontal. |
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There are scraps of paper or other foreign matter inside the printer.
Check the inside of the printer and remove any such objects.
The top cover is not firmly shut.
Press the left and right sides of the top cover.
An asterisk (*) symbol appears on the display, repeatedly moving across the first line then the second.
Possible Cause | Remedy |
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The main board is not properly seated in the printer.
Turn the printer off, then reseat the main board and turn the printer back on again.
Sharp