Sharp DX-C311, DX-C401 Troubleshooting

Troubleshooting

This sections contains answers to frequently asked questions and explains how to remove paper misfeeds.

XFREQUENTLY ASKED QUESTIONS . . . . . . . . . . . . . . . 136 XREMOVING MISFEEDS . . . . . . . . . . . . . . . . . . . . . . . . . . 142

135

Contents

Quick Start Guide Copying Printing Faxing Scanning Maintenance & Safety Guide Quick Start Guide Software Setup Guide Installation Guide Operation Guide CHECKING THE IP ADDRESS 1 Press the [SYSTEM SETTINGS] key 2 Select the all custom setting list in the touch ACCESSING THE WEB SERVER IN THE MACHINE Opening the Web pages Access the Web server in the machine to open the Web pages Downloading the Operation Guide Downloading the Operation Guide Before using the machine Copying Printing Faxing Scanning Document filing System settings Troubleshooting Page Page PART NAMES AND FUNCTIONS SUPPLIES OPERATION PANEL Page USING THE TOUCH PANEL Page Checking the status of the machine "Job Status" display System display "MFP Status" display Job status display USER AUTHENTICATION User authentication methods Logging out HOME SCREEN "Printing only faxes that are needed "Checking the content of a file stored in the machine Page PLACING ORIGINALS Using the automatic document feeder Using the document glass Portrait originals Landscape originals Print side face up or face down Loading paper in a tray Changing the tray settings 2 Configure the tray settings in the touch panel Select settings in the touch panel. (Continued) Loading paper in bypass tray Copying BASE SCREEN OF COPY MODE Page MAKING COPIES Place the originals Page 2-SIDEDCOPYING (Automatic Document Feeder) Page COPYING ON SPECIAL PAPER (Bypass Copy) 2 Insert paper in the bypass tray Page Selecting a tray MAKING COLOR COPIES (Color Mode) 3 Set the number of copies and press the [COLOR START] key SELECTING THE EXPOSURE AND IMAGE TYPE Page FITTING THE COPY IMAGE TO THE PAPER (Automatic Ratio Selection) Page ENLARGEMENT/REDUCTION (Preset Ratios / Zoom) Page INTERRUPTING A COPY RUN (Interrupt Copy) 1 Touch the [Interrupt] key while the machine is printing STORING COPY OPERATIONS (Job Programs) Using a job program 2 Touch the key of the desired job program Deleting a job program Page SPECIAL MODES Special modes SELECTING A SPECIAL MODE Page CONVENIENT COPY FUNCTIONS Adding margins (Margin Shift) Erasing peripheral shadows (Erase) Making copies in pamphlet format (Pamphlet Copy) Copying a large number of originals at once (Job Build) Adding inserts when copying on transparency film (Transparency Inserts) Copying two original pages onto one sheet of paper (2in1) Copying both sides of a card onto one sheet of paper (Card Shot) Printing the date or a stamp on copies (Stamp) Repeating photos on a copy (Photo Repeat) Inverting the image (Mirror Image) Copying in the center of the paper (Centering) Reversing black and white in a copy (B/W Reverse) Adjusting red/green/blue in copies (RGB Adjust) Adjusting the sharpness of an image (Sharpness) Whitening faint colors in copies (Suppress Background) Adjusting the color (Color Balance) Adjusting the brightness of a copy (Brightness) Adjusting the intensity of a copy (Intensity) Checking copies before printing (Proof Copy) Copying originals that are different sizes (Mixed Size Original) Copying thin originals (Slow Scan Mode) Copying multiple business cards (Business Card Scan) Page Printing PRINTING Windows 1 Select the print (1)command in the application 2 Open the printer driver properties window 3 Select print settings 4 Click the [Print] button Using printer driver help 1 Open the printer driver properties window 2 Click the [Help] button Page Macintosh Setting the paper size 1 Open the page setup window in TextEdit 2 Select paper settings Printing a file 1 Execute printing from TextEdit 2 Select print settings and click the [Print] button CANCELING PRINTING (AT THE MACHINE) SELECTING PRINT SETTINGS Select print settings Page CONVENIENT PRINTER FUNCTIONS Printing on both sides of the paper (2-sidedprinting) Fitting the print image to the paper (Fit To Paper Size) Printing multiple images on one page (N-UpPrinting) Stapling printed pages (Staple) Printing a color image in grayscale (Black and White Print) The machine also has these functions Page Faxing BASE SCREEN OF FAX MODE Page SENDING A FAX CHANGING THE SIZE OF A FAX 3 Enter the fax number of the first destination 4 Press the [BLACK & WHITE START] key CHANGING THE EXPOSURE CHANGING THE RESOLUTION STORING A FAX NUMBER Storing an individual key Page FORWARDING RECEIVED FAXES (Fax Data Forward) Page CONVENIENT DIALING METHODS One-touchkeys Resending Speed dialing Dialing using the speaker Touch the [Speaker] key SENDING THE SAME FAX TO MULTIPLE DESTINATIONS (Broadcast Transmission) Page SPECIAL FAX MODES Page Page CONVENIENT FAX FUNCTIONS Sending the front and reverse sides of a card as a single page (Card Shot) Sending a large number of pages as a single transmission job (Job Build) Sending a fax directly from a computer (PC-Fax) Page Scanning NETWORK SCANNER FUNCTION Scan modes USB memory mode Internet fax mode Scan t BASE SCREEN OF SCAN MODE SCANNING AN ORIGINAL 1 Select settings in the touch 3 Select settings in the touch panel Page CHANGING THE EXPOSURE AND ORIGINAL IMAGE TYPE Page then press the [COLOR START] key or the [BLACK & WHITE START] key CHANGING THE FILE FORMAT 3 Select the destination and press the [COLOR START] key STORING A DESTINATION Page CONVENIENT TRANSMISSION METHODS One-touchkey Page Search number sending Page 3 Press the [COLOR START] key or the [BLACK & WHITE START] key SPECIAL SCAN MODES Page Page CONVENIENT SCANNER FUNCTIONS Erasing peripheral shadows on the image (Erase) Whitening faint colors in the image (Suppress Background) Scanning both sides of a card onto a single page (Card Shot) Scanning many originals at once (Job Build) Document filing DOCUMENT FILING Uses of the document filing function Page QUICKLY SAVING A JOB (Quick File) APPENDING INFORMATION WHEN STORING A FILE (File) Page Page SAVING A DOCUMENT ONLY (Scan to HDD) 1 Touch the [DOCUMENT FILING] key 3 Touch the [Scan to HDD] tab Page PRINTING A SAVED FILE Select the file and print it System settings SYSTEM SETTINGS Displaying the system settings screen Press the [SYSTEM What you can do in the system settings System settings (administrator) Page Troubleshooting 1 Place the originals 2 Enter the original size 3 Place paper in the bypass tray 4 Select the bypass tray 1 Place paper in the bypass tray 2 Tray Settings 3 Select settings in the printer driver 1 Check details on the job 2 Change the paper size used for the job Adjusting the volume of the ringer Checking the machine's communication record REMOVING MISFEEDS Please note Warning Illustrations and the operation panel shown in this manual Page About the color adjustments menu RGB Adjust Sharpness Suppress Color Balance SHARP ELECTRONICS CORPORATION SHARP ELECTRONICS OF CANADA LTD