SERVICE CALL CHECK

Please check the following before calling for service!

1.Plug the power cord into a three-pronged electric-outlet. (See page 5)

2.Place one cup of water in a glass measure in the oven and close the door securely.

A. Does the oven light come on?

Yes _______ No _______

B. Does the cooling fan work?

Yes _______ No _______

(Put your hand over the back ventilating opening.)

 

C. If "No", please check wall outlet and circuit breaker.

3.Touch these pads:

SELECTATIME

1

0

0

 

 

 

START

A.

Does the "ON" indicator come on?

Yes

_______ No _______

B.

At the end of 1 minute, is the water hot?

Yes

_______ No _______

IF SERVICE IS NEEDED, PLEASE CONTACT YOUR NEAREST AUTHORIZED SHARP SERVICER.

ERROR MODE

Should any of the error indicators appear in the readout, follow the instructions:

EE Mode

Reason

Action Required

 

 

 

EE 1, EE 2

Magnetron failure

Call for service.★

EE 3

Both magnetrons failed

Call for service.

 

 

 

EE 4

Voltage too high

Follow instructions on page 5 of Operation

R-23GT, R-24GT

 

Manual under VOLTAGE SELECT to change

and R-25JT only

 

from 208V to 230V. If problem is not corrected,

 

 

call an electrician.

 

 

 

EE 5

Voltage too low

Follow instructions on page 5 of Operation

R-23GT, R-24GT

 

Manual under VOLTAGE SELECT to change

and R-25JT only

 

from 230V to 208V. If problem is not corrected,

 

 

call an electrician.

 

 

 

EE 6, EE10, EE16

Thermistors failure

Call for service.

 

 

 

EE 7

Exhaust air temperature too high

Check that nothing is blocking air intake open-

 

 

ings on oven back or that oven exterior is very

 

 

hot. Correct. Wait a few minutes and try again.

 

 

If problem persists, call for service.

 

 

 

EE 8

Circuit failure

Call for service.

 

 

 

EE 9

Maximum time is exceeded

Check page 11 in the Operation Manual.

 

 

Touch STOP/CLEAR pad, and reprogram cor-

 

 

rectly.

 

 

 

EE 0

Fan lock error

Call for service.

 

 

 

EE17

Magnetron temperature too high

Touch STOP/CLEAR pad. Wait a few minutes

 

 

and try again. If problem persists, call for ser-

 

 

vice.

 

 

 

★EE 1 and EE 2: Can continue to use oven before service; however, check food carefully as additional cooking time will be needed.

Any time the EE is flashing, the servicer should be called. When EE is not flashing, check the reason and correct. Service is not necessary.

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