63
Problem Possible Solution
No picture• Is connection to other components correct? Pages 12 to 16 and 43
Is the correct input selected? Pages 12 and 19
Is "On" selected in "Audio Only"? Page 27
• If the PC image is not displayed, check the following:
- When connecting a laptop PC to the TV, check that display output mode of the
PC is set to external monitor.
- Check the resolution setting on the PC. Is a non-compatible signal being input?
Page 48
•
•
•
Picture quality of HD programs is
poor.
• To enjoy HD images from external equipment, you are required to set up HDMI
connection or component connection.
If the program content is not of HD quality, HD images cannot be displayed. Check
that the program you are viewing provides HD images.
The HD cable/satellite set-top box may need to be confi gured to output HD images
via cable/satellite.
The cable/satellite broadcast may not support a signal resolution of 1080p.
•
•
•
•
The TV sometimes makes a
cracking sound.
• This is not a malfunction. This happens when the cabinet slightly expands and
contracts according to change in temperature. This does not affect the TV's
performance.
•
• The original home page cannot
be displayed.
• Is the ETHERNET cable connected correctly? Page 50
• Check the settings of "Communication Setup" and "Interactive Service". Page 51
• Some Internet functions used on
a PC are not available from the
TV.
• The TV has only limited functions compared with regular PC browsers. Page 53
Troubleshooting - Error Message
The example of an error message
displayed on a screen Error code Possible Solution
Failed to receive broadcast.• E202 Check the antenna cable. Check that the antenna is correctly
setup.
•
No broadcast now.• E203 Check the broadcast time in the program guide.•
An incompatible audio signal has
been received. Change the output
device audio settings to PCM.
•—This message is displayed when an audio format other than
PCM is input. (Dolby Digital and DTS audio formats are not
supported.)
- Set the audio output format of connected external HDMI
equipment to PCM.
- Refer to the operation manual of the external equipment for
setting details.
•
CLEARING THE SECRET NUMBER
If you forget the secret number, clear the secret number using the following procedure.
1 Select an item from the list below to display the secret number input screen. (For operating the on-screen
display menu, see page 22.)
• "Color system" (
➝
"Input Terminal Setting"
➝
System Options menu).
• "EZ Setup" or "Reset" (
➝
Initial Setup menu).
• "CH Setup” (
➝
"Broadcasting Setting"
➝
Initial Setup menu).
• "Parental CTRL" (
➝
"Individual Setting"
➝
Initial Setup menu).
• "Software Update" (
➝
Information menu).
2 Press and hold both CHr and VOLk on the TV simultaneously until the message appears on the screen.
The secret number is .
• As a precautionary measure, make a note of your secret number above, cut it from this manual, and keep it in a safe place.
Appendix