SIMATIC Panel PC 677B
Operating Instructions (Compact), 06/2008, A5E02217246-01 31
Service and support 6
Local information
If you have questions about the products described in this document, you can find help at:
http://www.siemens.com/automation/partner
Technical documentation for SIMATIC products
Further documentation for SIMATIC products and systems can be found at:
http://www.siemens.com/simatic-tech-doku-portal
Easy Shopping at the Mall
Catalog & online ordering system http://www.siemens.com/automation/mall
Training
All the training options are listed at: http://www.siemens.com/sitrain
Find a contact at: Phone: +49(911) 895-3200
Technical support
Tel +49 180 5050 222
Fax +49 180 5050 223
http://www.siemens.com/automation/csi/service
A Web form for Support Request can be found at:
http://www.siemens.com/automation/support-request
When you contact the customer support, please have the following information for the
technician on hand:
BIOS version
Order No. (MLFB) of the device
Installed additional software
Installed additional hardware
Online support
Information about the product, Support and Service, right through to the Technical Forum,
can be found at: http://www.siemens.com/automation/service&support