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SimpleTech SimpleShare PRODUCT SUPPORT, Product Support, WORLDWIDE HEADQUARTERS, SIMPLETECH TECHNICAL SUPPORT, Technical Support Phone Line:, Technical Support Email Address:

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PRODUCT SUPPORT

SIMPLETECH TECHNICAL SUPPORT

The SimpleTech Technical Support center provides customer support Monday through Friday from 6:30 am until 5:30 pm Pacific Standard Time, for the duration of the warranty period on this product. Customers can contact SimpleTech Technical Support through our Web site, by email or by phone.

Technical Support Phone Line:	1-800-945-3444 or 949-476-1180
Technical Support Email Address:	support@simpletech.com
Online Chat with Technical Support:	www.simpletech.com/support

When contacting SimpleTech for technical assistance, please be prepared to provide the name, model, serial number and software version of your SimpleShare.

WORLDWIDE HEADQUARTERS

SimpleTech, Inc.

3001 Daimler Street

Santa Ana, California 92705 USA Tel. (949) 476-1180

Fax: (949) 476-1209

Web: www.simpletech.com

Product Support

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Contents

SIMPLESHARE USER’S GUIDE Page Page UNPACK AND INSPECT YOUR SHIPMENT WHAT’S INCLUDED WITH SIMPLESHARE FEATURES AND BENEFITS REGISTERING SIMPLESHARE SIMPLESHARE INSTALLATION CD SIMPLESHARE DOCUMENTATION ABOUT THIS GUIDE Safety Icons EMISSION AND IMMUNITY CHARACTERISTICS TABLE OF CONTENTS Managing SimpleShare Page Specifications Product Support Certification and Warranty INSTALLING SIMPLESHARE SYSTEM REQUIREMENTS AND RECOMMENDATIONS REQUIREMENTS RECOMMENDATIONS Installing SimpleShare INSTALLING SIMPLESHARE SERVER Power SETTING UP SIMPLESHARE FOR THE FIRST TIME Start Run Page Page admin simple Remember my password Machine Name Page Map to Local Drive None EXPANDING SIMPLESHARE’S CAPABILITIES CONNECTING A USB PRINTER Administration Basic Expanding SimpleShare’s Capabilities CONNECTING A USB DRIVE ACCESSING SHARES Accessing Shares ACCESSING SIMPLESHARE FROM WINDOWS Remember my password Page 4In the Tools menu, click Map Network Drive Drive Folder Reconnect at logon ACCESSING SIMPLESHARE FROM MAC OS Connect to Server Address Connect Add to Keychain MANAGING SIMPLESHARE ADMINISTRATION SETTING THE SIMPLESHARE NETWORK NAME SETTING THE ADMINISTRATION USERNAME AND PASSWORD Confirm Password SETTING THE DATE AND TIME MANUALLY Set Time Manually Page ACQUIRING THE DATE AND TIME FROM YOUR BROWSER 2Click Set SimpleTech NAS Time To Match SYNCHRONIZING THE DATE AND TIME WITH AN NTP SERVER NTP Servers UPGRADING SIMPLESHARE FIRMWARE 2In the Administration menu, click Firmware New Firmware Reset SETTING UP EMAIL ALERT NOTIFICATION 1In the Administration menu, click Alerts/Logging 2Select Email Notification Enabled Error Handling SMTP Server SMTP Port Override SETTING UP POPUP ALERT NOTIFICATION 2Select Pop-UpNotification Enabled ADDING SIMPLESHARE TO AN EXISTING WORKGROUP 1In the Administration menu, click Windows Setup Password Based Share Access User Based Share Access Pool Name ADDING SIMPLESHARE TO AN EXISTING DOMAIN RESTORING FACTORY SETTING RESTARTING SIMPLESHARE SHARE MANAGEMENT CREATING A SHARE Share Management New Share Name Create in Pool CIFS Access Enable Share Authentication Share Password DELETING A SHARE Disk Pool Mappings RENAMING A SHARE 2Click Rename Share Old Share Name ENABLING SECURITY ON AN EXISTING SHARE 1In the Share Management menu, click Share Access Share Name 3Select Enable Share Authentication New Password DISABLING SECURITY ON AN EXISTING SHARE 3Deselect Enable Share Authentication BASIC DISK MANAGEMENT RENAMING A DISK DRIVE 1In the Disk Management menu click Basic 2Select Show Disk Details Old Disk Name list ERASING A DISK POOL 2In the Disk Management menu, click Basic 3Click Erase Disk Yes, destroy everything on this disk ERASING A DISK DRIVE 1In the Disk Management menu, click Basic Disks Available 5In Safety Confirmation, type Yes, destroy everything on this disk ENABLING DISK POWER MANAGEMENT Disk Power Management Specify Timeout Minutes Seconds VIEWING DISK DRIVE HEALTH INFORMATION Page RUNNING DISK DRIVE SELF-TESTS Run Short Test Notify Test Results REMOVING EXTERNAL DRIVES FOREIGN AND BLANK DISK MANAGEMENT VIEWING FOREIGN DISK INFORMATION 1In the Disk Management menu, click Foreign Disk Show Foreign Disk Details CLAIMING FOREIGN DISK FOR SIMPLESHARE Claim as FAT32 Disk 6In Safety Confirmation, type Yes, destroy everything on this disk CLAIMING A FOREIGN DISK AS FAT32 4Select Claim as FAT32 Disk Enable Share Authentication 7In Safety Confirmation, type Yes, destroy everything on this disk CLAIMING A BLANK DISK FOR Page CLAIMING A BLANK DISK AS FAT32 5Select Claim as FAT32 Disk CHECKING FOREIGN DISK FILE SYSTEM INTEGRITY 1On the Disk Management menu, click Foreign Disks Page DISK POOL MANAGEMENT •In Pool Mapping Preference select Manual Configuration Disk Assignment Use Space Allocation Managing SimpleShare 7On the Create Disk Pool Result page, click CREATING A MIRROR POOL Mirroring Maximize Size Allocate Manual Configuration 10On the Create Disk Pool Result page, click CREATING A STRIPED POOL 1On the Disk Management menu, click Create New Pool Striping Number of Stripes Auto Configuration Maximize Size Page 9On the Create Disk Pool Result page, click DELETING (WIPING) A POOL Page RENAMING A POOL Old Pool Name RESIZING A POOL 1In the Disk Management menu, click Resize Pool Resize Pool Result ADDING A MIRROR TO AN EXISTING POOL 1In the Disk Management menu, click Add Mirrors/Spares 3In Number of Additional Mirrors, enter the number of mirrors to be created Page Reboot Disk Management REMOVING A MIRROR OR SPARE Remove Mirrors/Spares Available Mirrors/Spares Page CREATING AN ENCRYPTED POOL 3Select Encrypt Pool Encryption Password Auto Configuration •In Pool Mapping Preference, select Manual Configuration Page Page Encrypted Pool Name 4In Encrypt Pool, select Enable Pool Encryption Page Encrypted Pool Name 4In Encrypt Pool, make sure Enable Pool Encryption is selected MOUNTING ENCRYPTED POOLS 2In Disk Pool Mappings, click the Encrypted Pool Names 4Click Mount Pools NETWORK MANAGEMENT DHCP SERVER NETWORK SETUP 2Select DHCP Server from the LAN Protocol list LAN IP Address STATIC IP NETWORK SETUP LAN Protocol Static 3From the LAN IP Autoconfiguration list, choose Disabled PRINTER MANAGEMENT Page DISABLING THE PRINT SERVER 2Select No Printer Pool from the Printer Pool Name list INSTALLING PRINTER DRIVERS ON WINDOWS COMPUTERS Connect to Printer SPECIFICATIONS Specifications PRODUCT SUPPORT SIMPLETECH TECHNICAL SUPPORT Technical Support Phone Line: Technical Support Email Address: Online Chat with Technical Support: CERTIFICATION AND WARRANTY FCC COMPLIANCE Certification and Warranty LIMITED WARRANTY MODIFICATIONS GPL STATEMENT