TROUBLESHOOTING

If a condition listed below occurs, please check the flowing items before calling customer service.

Problem

Possible Cause

Solution

 

 

 

 

Has the power cord been

Plug the power cord into the outlet.

 

disconnected?

 

 

 

 

 

The unit does not operate.

Is the tank full indicator lamp

Discard the water in the drainage

blinking? (The tank is full or in a

tank and then reposition the tank.

 

wrong position.)

 

 

 

 

 

 

Is the temperature of the room

The protection device is activated

 

above 95°F or below 36°F?

and the unit cannot be started.

 

 

 

 

Is the air filter clogged?

Clean the air filter as instructed

 

under “Cleaning the Dehumidifier.”

The dehumidifying function

 

 

 

does not work.

Is the intake duct or discharge

Remove the obstruction from the

 

 

duct obstructed?

discharge duct or intake duct.

 

 

 

No air is discharged.

Is the air filter clogged?

Clean the air filter as instructed

under “Cleaning the Dehumidifier.”

 

 

 

 

 

 

Is the unit tilted or unsteady?

Move the unit to a stable, sturdy

 

location.

 

 

Operation is noisy.

 

 

Is the air filter clogged?

Clean the air filter as instructed

 

 

under “Cleaning the Dehumidifier.”

 

 

 

 

 

12