WARRANTY

One Year Limited Warranty

Soleus International Inc. warrants the accompanying Soleus Air FTM-25 to be free from defects in material and workmanship for the applications specified in its operation instruction for a period of ONE (1) year from the date of original retail purchase in the United States or Canada.

If the unit exhibits a defect in normal use, Soleus International, Inc. will, at its option, either repair or replace it, free of charge within a reasonable time after the unit is returned during the warranty period.

As a condition to any warranty service obligation, the consumer must present this Warranty Certificate along with a copy of the original purchase invoice.

This Warranty Does Not Cover

1)Damage, accidental or otherwise, to the unit while in the possession of a consumer not caused by a defect in material or workmanship.

2)Damage caused by consumer misuse, tampering, or failure to follow the care and special handling provisions in the instructions.

3)Damage to the finish of the case, or other appearance parts caused by wear.

4)Damage caused by repairs or alterations of the unit by anyone other than those authorized by Soleus International Inc.

5)Freight and Insurance cost for the warranty service.

ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY ARE LIMITED TO A ONE-YEAR DURATION OF THIS EXPRESS LIMITED WARRANTY. SOLEUS INTERNATIONAL, INC. DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES AND IN NO EVENT SHALL SOLEUS INTERNATIONAL INC’S LIABILITY EXCEED THE RETAIL VALUE OF THE UNIT FOR BREACH OF ANY WRITTEN OR IMPLIED WARRANTY WITH RESPECT TO THIS UNIT.

As some states do not allow the limitation or exclusion of incidental or consequential damages, or do not allow limitation on implied warranties, the above limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

For Warranty, Technical Support, Customer Service, Missing or Defective Parts, before returning to your retailer, please call (888) 876-5387.

Or Write To:

Soleus International Inc. 9451 Telstar Ave.

El Monte, CA 91731 USA www.soleusair.com

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Soleus Air FTM-25 owner manual WARRANTY One Year Limited Warranty, This Warranty Does Not Cover

FAQ

What does the one year limited warranty cover?

The warranty covers defects in material and workmanship for the applications specified in the operation instruction for a period of one year from the date of original retail purchase in the United States or Canada.

What is not covered by the warranty?

Damage caused by consumer misuse, tampering, or failure to follow care and special handling provisions, as well as damage to the finish, repairs or alterations by unauthorized personnel, and freight and insurance costs.

How do I request warranty service?

To request warranty service, the consumer must present the warranty certificate along with a copy of the original purchase invoice. Contact Soleus International Inc. for warranty, technical support, customer service, or missing or defective parts.