Troubleshooting

Troubleshooting

If you experience trouble with the camera, try the following solutions.

1Check the items on pages 115 to 124.

If a code such as “C/E:ss:ss” appears on the screen, see page 125.

2Remove the battery pack, wait for about one minute, re-insert the battery pack, then turn on the power.

3Initialize the settings (page 79).

4Consult your Sony dealer or local authorized Sony service facility.

Be aware that by sending the camera for repair, you give consent that the contents of the internal memory, Music files may be checked.

Click one of the following items to jump to the page explaining the symptom and cause or the appropriate corrective action.

 

 

 

 

 

 

 

 

Battery pack and power

115

 

“Memory Stick Duo”

121

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Shooting still images/movies

115

 

Internal memory

121

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Viewing images

119

 

Printing

122

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Deleting

119

 

PictBridge compliant printer

122

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Computers

120

 

Others

123

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

114