164
Troubleshooting
Wireless feature
Symptom Cause/Remedy
You cannot access
the Reader Store. You are out of the network coverage
area. To check the wireless status,
see the wireless status icon in the
status bar (
page 34
).
You cannot find a
purchased book on
the Reader.
The wireless connection may have
been interrupted while you were
downloading the book. Go to the
“My Account” page in the Reader
Store to re-download the book.
You have received
the latest periodical
but some past issues
were never delivered.
The Reader may have been outside
the network coverage area when
the issue was delivered. Go to the
“My Account” page in the Reader
Store to re-download the past
issue(s).
Hint

If you cannot find a solution from the above, go to “Help and
Support” from the option menu in the Reader Store (
page
39
).
Continued