57
Other Information
Troubleshooting
Many of the poor pictures and poor sound conditions are related to i mproper connection
of the cables; refer to the Quick Setup Guide provided for connections.
If you have questions, service needs, or require technical assistance re lated to the use
of your Sony TV even after you read this operating instructions manual, co ntact the
following:
For US Support:
http://www.sony.com/tvsupport or call 1-800-222-SONY (7669)
For Canadian Support:
http://www.sony.ca/support or call 1-877-899-SONY (7669)
xThings to consider
• Check the input selection by pressing the INPUT button. You may be watchin g the
wrong input.
• If you cannot hear sound from the TV, you may hav e accidentally pressed the MUTING
button on your remote control; press the MUTING button again or press VOL + to
deactivate muting.
• If the remote control is not functioning properly, the batteries may be ins talled
incorrectly or may be low or an object or light may be interfering with the remote
control.
• To reset the TV to factory default settings:
1Turn on the TV.
2Press and hold down the V button on the remote, press the 1 button on the TV set.
(The TV will turn itself off, then back on again.)
3Release the V button when the TV is turn on.
IMPORTANT: The factory reset will clear all of your customized settings inclu ding the
Parental Lock setting.
When the Password is lost or cannot be remembered, enter the master password: 4357.
This password clears your previous password and allows you to enter a new pas sword.
Condition Explanation/Solution
No picture
No picture • Check the Power Saving settings (see page 49).
Cannot receive any
channels
• Make sure the power cord is connected securely.
• Turn on the power of the TV.
• Check cable/antenna connections.
• Make sure the Signal Type setting is correct for your TV signal
source.
(Continued)