Self-diagnosis display

Your camcorder has a self-diagnosis display function.

This function displays the current condition of your camcorder as a 5-digit code (a combination of a letter and figures) on the LCD screen, in the viewfinder or in the display window.

If a 5-digit code is displayed, check the following code chart. The last two digits (indicated by ss) will differ depending on the state of your camcorder.

LCD screen, viewfinder or display window

C:21:00

Self-diagnosis display

•C:ss:ss

You can service your camcorder yourself.

•E:ss:ss

 

Contact your Sony dealer or local

 

authorized Sony service facility.

 

 

Five-digit display

Cause and/or Corrective Actions

 

 

C:04:ss

• You are using a battery pack that is not an

 

“InfoLITHIUM” battery pack.

 

c Use an “InfoLITHIUM” battery pack. (p. 81)

C:21:ss

• Moisture condensation has occurred.

 

c Remove the cassette and leave your camcorder for at

 

least 1 hour to acclimate. (p. 84)

C:22:ss

• The video heads are dirty.

 

c Clean the heads using the Sony V8-25CLD cleaning

 

cassette (optional). (p. 85)

C:31:ss

• A malfunction other than the above that you can service

C:32:ss

has occurred.

 

c Remove the cassette and insert it again, then operate

 

your camcorder.

 

c Disconnect the power cord of the AC power adaptor or

 

remove the battery pack. After reconnecting the power

 

source, operate your camcorder.

E:20:ss

• A malfunction that you cannot service has occurred.

E:61:ss

c Contact your Sony dealer or local authorized Sony

E:62:ss

service facility and inform them of the 5-digit code.

(example: E:61:10)

 

If you are unable to rectify the problem even if you try corrective actions a few times, contact your Sony dealer or local authorized Sony service facility.

Troubleshooting

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