Troubleshooting

If you have trouble with your camera, try the following solutions. If the trouble persists, contact your Sony dealer.

SymptomCause/Solution

You cannot charge the battery pack

•The camera is turned on. tTurn the camera off.

•The battery pack is not installed correctly. tInstall the battery pack correctly.

The /CHG lamp does not light up when charging a battery pack

•The AC adaptor is disconnected.

tProperly connect the AC adaptor.

•The camera is not placed on the Cyber-shot Station correctly.

tPlace the camera correctly.

•The battery pack is not installed correctly. tInstall the battery pack correctly.

•The battery pack is completely charged.

The CHARGE lamps do not

• The AC adaptor is disconnected.

light up when charging a

tProperly connect the AC adaptor.

battery pack

• The camera is not placed on the Cyber-shot

 

Station correctly.

 

tPlace the camera correctly.

 

• The battery pack is not installed correctly.

 

tInstall the battery pack correctly.

 

• The battery pack is completely charged.

You cannot turn on the camera

•The camera is not placed on the Cyber-shot Station correctly.

tPlace the camera correctly.

•The AC adaptor is disconnected.

tProperly connect the AC adaptor.

The power turns off

• The camera is not placed on the Cyber-shot

suddenly

Station correctly.

 

tPlace the camera correctly.

The images/sounds cannot

• The connection is not correct.

be played back on a TV

tCheck the connection.

 

 

22-GB