Sony DA1500ES, STR-DA1500ES Troubleshooting

53US

D:\NORM'S JOB\SONY HA\SO0040\STR-DA1500ES\U

VERSION\US\4129743111\US08REM_STR-DA1500ES-U.fm

masterpage: Right

STR-DA1500ES

4-129-743-11(1)

Additional Information

Troubleshooting

If you experience any of the following

difficulties while using the receiver, use this

troubleshooting guide to help you remedy the

problem.

There is no sound, no matter which

component is selected, or only a very

low-level sound is heard.

• Check that the speakers and components

are connected correctly and securely.

• Check that all speaker cords are connected

correctly.

• Check that both the receiver and all

components are turned on.

• Check that MASTER VOLUME control is

not set at VOL –∞ dB. Try to set it at about

VOL –40.0 dB.

• Check that the SPEAKERS (OFF/A/B/

A+B) is not set to OFF.

• Check that headphones are not connected.

• Press MUTING to cancel the muting

function.

• Check that you have selected the correct

component with the input buttons.

• The protective device on the receiver has

been activated. Turn off the receiver,

eliminate the short-circuit problem, and

turn on the power again.

There is no sound from a specific

component.

• Check that the component is connected

correctly to the audio input jacks for that

component.

• Check that the cord(s) used for the

connection is (are) fully inserted into the

jacks on both the receiver and the

component.

There is no sound from one of the front

speakers.

• Connect a pair of headphones to the

PHONES jack to verify that sound is

output from the headphones. If only one

channel is output from the headphones, the

component may not be connected to the

receiver correctly. Check that all the cords

are fully inserted into the jacks on both the

receiver and the component. If both

channels are output from the headphones,

the front speaker may not be connected to

the receiver correctly. Check the

connection of the front speaker which is

not outputting any sound.

• Make sure you have connected to both the

L and R jacks of an analog component, and

not only to either the L or R jack. Use an

audio cord (not supplied).

The left and right sounds are

unbalanced or reversed.

• Check that the speakers and components

are connected correctly and securely.

• Adjust the balance parameters using the

LEVEL menu.

There is severe hum or noise.

• Check that the speakers and components

are connected securely.

• Check that the connecting cords are away

from a transformer or motor, and at least

10 feet (3 meters) away from a TV set or

fluorescent light.

• Move your audio components away from

the TV.

• The plugs and jacks are dirty. Wipe them

with a cloth slightly moistened with

alcohol.

Recording cannot be carried out.

• Check that the components are connected

correctly (page 14).

• Select the source component using the

input buttons (page 22).

Audio

continued

Contents

Main To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. For customers in the United States and Canada For customers in the United States WARNING Owners Record Important Safety Instructions CAUTION About This Manual About area codes On Copyrights Table of Contents Getting Started Playback Amplifier Operations Tuner Operations Description and location of parts Page Rear panel AANTENNA section BDMPORT CRS232C port DControl jacks for Sony equipment and other external components Remote commander Page Page Notes - 1: Installing the speakers Example of the speaker system configuration ASpeaker cords (not supplied) 2: Connecting the speakers Getting Started 3a: Connecting the audio components Connecting a Super Audio CD player, CD player, MD deck, Tape deck or Turntable 3b: Connecting the video components How to connect your components If you connect a DVD player Connecting a Blu-ray disc player, DVD player BVideo cord (not supplied) AB Connecting a satellite tuner, Set-top box Connecting components with analog video and audio jack BVideo cord (not supplied) 4: Connecting the antennas (aerials) 5: Preparing the receiver and the remote Connecting the AC power cord (mains lead) 1 receiver. 2 3 Performing initial setup operations 6: Selecting the speaker system Press SPEAKERS (OFF/A/B/A+B) repeatedly to select the speaker system you want to drive. To turn off the speaker output Enjoying sound/images from the component connected to the receiver 1 a component. You can also use INPUT SELECTOR on the receiver. The selected input appears on the display. 2 1 3 4 5 6 7 Navigating through menus 1 2 3 4 Amplifier Operations Overview of the menus Adjusting the level (LEVEL menu) LEVEL menu parameters Adjusting the equalizer (EQ menu) Settings for the tuner (TUNER menu) TUNER menu parameters Settings for the system (SYSTEM menu) SYSTEM menu parameters xNAME IN (Naming inputs) xDIMMER (Brightness of the display) Listening to FM/AM radio 1 select the FM or AM band. 2 Using the controls on the 1 2 3 4 If you cannot tune in a station 1 2 3 Tuning into a station directly (Direct Tuning) Changing the AM tuning scale Presetting radio stations 1 2 3 4 1 Naming preset stations 2 3 4 Listening to Satellite Radio Connecting a satellite radio tuner To connect to the XM jack Checking the ID number To connect to the SIRIUS jack Preparing to listen to a satellite radio 7 8 Using the controls on the 1 2 6 7 XM Signal Strength SIRIUS Signal Strength 1 Selecting a channel of the satellite radio 1 select XM RADIO or SIRIUS. 2 repeatedly to select the ONE CAT. 1 2 3 4 Presetting satellite radio channels 1 2 Selecting channels by inputting the channel number directly (DIRECT TUNING) Displaying the satellite tuner information on the front panel display Presetting channels using the preset numbers 3 4 5 6 1 Restricting access to specific channels (Parental Lock) (SIRIUS only) 1 2 3 Page XM Radio messages list Tuner Operations SIRIUS Satellite Radio message list Enjoying the DIGITAL MEDIA PORT Other Operations (DMPORT) To detach the DIGITAL MEDIA PORT adapter from DMPORT jack Connecting the DIGITAL MEDIA PORT adapter AVideo cord (not supplied) 1 2 Changing the display Press DISPLAY repeatedly. All inputs except the FM and AM band, XM Radio and SIRIUS Satellite Radio Using the Sleep Timer Recording using the receiver 1 2 3 1 to select the playback 2 component for playing. 3 Zone 2 connections Outputs sound from speakers in zone 2 using the receiver and another amplifier. Making a multi-zone operation 1 receiver). 2 3 4 to select the source you want. Changing button assignments 1 which you want to change the assignment. 2 press the corresponding button for the category you want. Precautions On safety On power sources On heat buildup On placement Troubleshooting Audio Video Tuner Page Specifications AUDIO POWER SPECIFICATIONS FM tuner section AM tuner section Video section Page Index