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Sony DCR-SR100, DCR-SR90E, DRC-SR100E Troubleshooting, Troubleshooting, The computer does not recognize your camcorder, You cannot use the supplied software on a Macintosh computer

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Troubleshooting

Troubleshooting

Refer also to “Camera Operating Guide”.

The computer does not recognize your camcorder.

•Install the supplied software “ImageMixer for HDD Camcorder” (p.6).

•Remove the cable from the computer and camcorder, then connect it again firmly.

•Remove USB device other than the keyboard, the mouse, and the camcorder from the computer.

•Remove the cable from the computer and camcorder, restart the computer, then connect them again correctly.

•Check that [DVD BURN] or [ HDD] appears on the LCD screen of the camcorder. If not, remove the USB cable from the camcorder and the computer, then repeat the operation.

An error message appears when you place the supplied CD-ROM in your computer.

•Set the computer display as follows:

–1024 ⋅ 768 dots or more, High Color (16 bits, 65 000 colors) or more.

You cannot use the supplied software on a Macintosh computer.

•The supplied software “ImageMixer for HDD Camcorder” is not compatible with a Macintosh computer.

[Cannot start Easy Handycam.] or [Cannot cancel Easy Handycam.] appears on the screen of your camcorder.

•You cannot start or cancel the Easy Handycam operation while the USB cable is connected. Remove the USB cable from your camcorder first (p.11). Then touch [END] on the LCD screen of your camcorder.

You cannot view images recorded on your camcorder through your computer.

•Remove the cable from the computer and camcorder, then connect it again firmly.

•Remove the USB device other than the keyboard, mouse, and camcorder from the computer.

•Touch [ HDD], when [USB SELECT] appears on the camcorder.

You cannot copy image data from your camcorder to a computer.

• Set [USB SPEED] to [FULL SPEED] in setup item (see “Camera Operating Guide”).

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Contents

© 2006 Sony Corporation Read This First System requirements For inquires about the software Use a special caution for preventing damages and malfunctions of the camcorder On copyrights On trademarks Table of Contents System requirements For inquires about the software Getting Started One Touch DVD Burn xDVD creation with One Touch (p.9) xCopying and viewing images on the computer (p.12) xCreating a DVD with edited images (p.18) Main functions of the supplied software Create a DVD with Installing software 8 Select where to save the software, then click [Next] 10Click [Install] on the [Ready to Install the Program] screen The installation of “ImageMixer for HDD Camcorder” starts 1Read [License Agreement], then click [Next] 2Click [Next] Installing software (continued) One Touch DVD Burn Creating a DVD with One Touch What kinds of DVD can you use Creating a DVD with One Touch (continued) Removing the USB cable Copying/viewing images on a computer Copying images to a computer Destination of saved images AFolders for saving images Folders for saving images Folder names created by copying the selected images 6 Click [Easy PC Back-up]on the screen of the computer The setting screen appears 7 Apply the settings for copying images, then click [Start importing] AImages to be copied BDestination folder Copying images to a computer (continued) Copying selected images 6 Click [Viewing and Editing] on the screen of the computer Browser starts up 7 Click [Handycam] tab •You can view images on the hard disk of the camcorder 8 To copy movies, click [Movies], or Viewing copied images on a computer Printing still images Creating a DVD with edited images Editing images 8 Check [Cut the specified range] 9 Search the scene you want to delete by clicking or 10Drag and drop the first frame of the scene you want to delete to [Start] 12Click [Cut] 13Click [Compile] Creating a DVD with selected images 8 Click [OK] 11Once the completion dialog for DVD creation appears, click [No] ImageMixer3 DVD Authoring starts up 9 Click [Write] tab t [Write] on the ImageMixer3 DVD Authoring screen Saving images in the Playlist to a DVD Page Deleting image data from a computer Troubleshooting Troubleshooting Troubleshooting (continued) Index