Sony DPFHD1000B Troubleshooting

46GB

Table of

Contents

Let’s Use Enjoying More Troubleshooting Index

Troubleshooting

Before submitting the photo frame for repair, try using the following guidance to solve the

problem.

If the problem persists, consult with your Sony dealer or Sony service facilities.

xPower supply

The power is not turned on.

• Is the AC power plug inserted correctly?

cInsert the power plug properly.

Nothing happens even if you operate the photo frame.

cTurn off the power (page11) and turn it back on again.

xDisplaying images

No images are displayed on the screen.

• Is a memory card inserted properly?

cInsert a memory card properly (page14).

• Does the memory card contain images saved with a digital camera or other device?

cInsert a memory card containing images.

cCheck the file formats that can be displayed (page 55).

• Is the file format compatible with DCF?

cA file that is not compatible with DCF may not be displayed with the photo frame,

even if it can be displayed with a computer.

• Is the image file damaged?

cIf the image file is damaged, it may take approximately one minute, indicated by

display of the mark, after the image is distinguished. When it will take one

minute or more, confirm whether the image is properly displayed on the compute r.

• A message “No images on file.” is displayed.

cUse a memory card containing image files that can be displayed with the photo

frame.

This error message may be displayed when you insert a memory card that stores

only music files.

• A message “Cannot open the image.” is displayed.

cThe photo frame cannot display or open an image file of a non-supported format.

• A message “Memory card format not supported.” is displ ayed.

cFor a memory card, use your digital camera or other device to format the memory

card. Use the photo frame to initialize the internal memory. When you initialize

them, all the files will be deleted.

cFor an USB memory, use your computer to format it.

Troubleshooting

Continued r

Contents

Main Table of Read this before using Notes on playback Notes on copyrights Recorded content not guaranteed Backup recommendations Table of Contents Lets Use Enjoying More Troubleshooting Index Identifying the parts Lets Use Table of Remote control Compatible Memory Card/USB memory Page Preparation: 1 Checking included items Table of Preparation: 2 Attaching the stand To change the orientation of the photo frame Table of To hang the photo frame on a wall 1 screws suitable for the holes on the rear of the unit. 2 screws into the wall. Make sure the screws protrude 2.5 mm to 3 mm (approx. 1/8 inch) from the surface of the wall. Preparation: 3 Turning on the photo frame Connecting the AC adaptor Turning on/off the power Preparation: 4 Setting up the photo frame Enjoying a slideshow Page Changing the view mode 1 mode. 2 Slideshow styles Single View styles Table of Overview of the information display Table of Playing a movie 1 2 3 To adjust the volume Saving images in your photo frame (import) 1 in the memory card is displayed on the screen. 2 Saving still images Saving movies (enter). 4 5 Specifying the playback memory 1 2 Table of Playing a slideshow with background music Enjoying More 1 2 3 4 5 6 Importing a music file Page Table of Adjusting image size and orientation Enlarging/reducing an image To save an enlarged or reduced image (Crop and save) Rotating an image Press ROTATE on the remote control. The image rotates 90 degrees counterclockwise each time you press the button. Table of Registering a favorite mark 1 mark is displayed on the screen. 2 3 4 Sorting images (Filtering) 1 2 3 To cancel a sort operation Deleting an image 1 the screen. 2 3 Page Exporting an image from internal memory 1 2 3 4 5 7 8 9 Using the auto power on/off timer Table of When [Advanced] is selected: 1 2 Setting the time Table of When [Simple] is selected: 1 time. 2 3 Changing the settings Table of * Slideshow Settings Overview of the available settings Page Table of General Settings Initialize System Information Language Setting Connecting to a computer 1 2 Table of System requirements Windows Macintosh To disconnect from a computer Copying images and music from a computer 1 Copying images 2 1 Copying a music 1 2 Table of Troubleshooting xPower supply The power is not turned on. Nothing happens even if you operate the photo frame. xDisplaying images Images are not played back in the order of shooting date. Some images are not displayed. The file name is not displayed properly. A file cannot be displayed. Table of xPlaying a movie file A movie file is not played. Fast forward/backward playback is not available. xSaving and deleting images Table of An image cannot be deleted. An image was deleted accidentally. xImporting a music file A music file cannot be imported. Page Table of About refresh mode To replace the battery of the remote control 1 pressing the tab of the battery holder in. 2 holder back into the remote control. Page Table of Precautions On the AC adaptor On moisture condensation On transport Memory Stick Duo Table of SD memory card Specifications Photo frame Model name DPF-HD1000 DPF-HD800 DPF-HD700 MPEG-4 AVC/H.264: Model name DPF-HD1000 DPF-HD800 DPF-HD700 AC adaptor Table of On trademarks and License Notes on the License Page Index Index Symbols A B C L M P R S V Z