Table of
Contents
Let’s Use Enjoying More Troubleshooting Index
49GB

An image cannot be deleted.

• Is the memory card write-protected?
cUse the device you are using to cancel write-protection and try deleting again.
• Is the write-protect switch of the memory card in the LOCK position?
cSlide the write-protect switch to the enable position.
• Are you using a “Memory Stick-ROM”?
cIt is not possible to delete an image from or format a “Memory Stick-ROM”.
• Is this image protected?
cCheck the image information displayed in Single View mode (page18).
• The message “Cannot delete a protected file.” is displayed.
cAn image with the mark is set to “Read Only”. You cannot delete it on the
photo frame.

An image was deleted accidentally.

cAn image cannot be recovered once it is deleted.
xImporting a music file

A music file cannot be imported.

• Is a memory card that stores only music files inserted?
cWhen a memory card that stores only music files is inserted, the message [No
images on file.] appears on the screen. In this case, do not replace the card but
merely press (enter).
xPlaying the background music

A music file cannot be played.

• Is the file playable on this photo frame?
cCheck if the music file is playable on this photo frame (page56).
cAny music file not stored in internal memory of the photo frame cannot be played.
• Is the [BGM ON/OFF] set to [OFF]?
cSet it to [ON] (page 40).

A saved music file cannot be selected in Select BGM.

• Did you save music files in internal memory using a computer?
cWhen you save music files in internal memory using a computer, be sure to save
them in the [MUSIC] folder of internal memory. If you save a music file in any
folder other than the [MUSIC] folder, it will not be displayed on the music list in
Select BGM and cannot be played.
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