Your computer does not recognize your camera.
•Turn on the camera (t step 2 in “Read This First”).
•When the battery level is low, install the charged batteries (t step 1 in “Read This First”), or use the AC Adaptor (page 19).
•Use the USB cable (supplied) (page 73).
•Disconnect the USB cable, and connect it again firmly. Make sure that “USB Mode Mass Storage” is displayed (page 73).
•Set [USB Connect] to [Mass Storage] in the 
(Setup) menu (page 67).
•Disconnect all equipment other than the camera, the keyboard and the mouse from the USB jacks of your computer.
•Connect the camera directly to your computer without passing through a USB hub or other device (page 73).
•The software (supplied) is not installed. Install the software (page 71).
•Your computer does not properly recognize the device because you connected the camera and your computer with the USB cable before you installed the software (supplied). Delete the erroneously recognized device from your computer, then install the software (see the next item).
The “Removable disk” icon does not appear on the computer screen when you connect your computer to the camera.
•Follow the procedure below to install the USB driver again. The following procedure is for a Windows computer.
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2Click [Hardware] t [Device Manager].
• For Windows Me, click the [Device Manager] tab.
The “Device Manager” appears.
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Sony DSC], then click [Uninstall] t [OK]. The device is deleted.
4Install the software (page 71). The USB driver is also installed.
You cannot copy images.
•Make the USB connection by properly connecting the camera with your computer (page 73).
•Follow the designated copy procedure for your OS (pages 73, 83).
•When you shoot images with a “Memory Stick Duo” formatted by a computer, you may not be able to copy the images to a computer. Shoot using a “Memory Stick Duo” formatted by your camera (page 63).
After making a USB connection,
•Start “Media Check Tool” (page 79).
•Make the USB connection after the computer is turned on (page 73).
Troubleshooting
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