Self-diagnosis display

Your camera has a self-diagnosis display. This function displays the camera condition on the LCD screen with a combination of a letter and four digits of numbers. If this occurs, check the following code chart. The code informs you of the camera’s current condition. The last two digits (indicated by ss) will differ depending on the state of the camera.

C:32:ss

Self-diagnosis display

•C:ss:ss

You can reverse the camera malfunction yourself.

•E:ss:ss

Contact your Sony dealer or local authorized Sony service facility.

First three digits

Cause and/or Corrective Action

 

 

C:32:ss

• There is trouble with your camera’s hardware.

 

 

 

t Turn the power off and on again.

 

 

C:13:ss

• An unformatted “Memory Stick” is inserted.

 

 

 

t Format the “Memory Stick” (page 65).

 

 

 

 

 

• The inserted “Memory Stick” cannot be used with your

 

 

 

camera, or is damaged.

 

 

 

t Insert a new “Memory Stick” (page 17).

 

Additional

 

• The camera cannot read or write data on the “Memory

 

 

 

 

 

Stick”.

 

 

 

t Re-insert the “Memory Stick” several times.

 

 

E:92:ss

• You are using a battery pack that is not “InfoLITHIUM”

 

information

 

compatible.

 

 

 

 

 

t Use an “InfoLITHIUM” battery pack.

 

 

 

• You installed or removed the “InfoLITHIUM” battery

 

 

 

pack when using the AC adapter.

 

 

 

t Turn the power off and on again.

 

 

 

• A camera malfunction that you cannot reverse has

 

 

 

occurred.

 

 

 

t Contact your Sony dealer or local authorized Sony

 

 

 

service facility and inform them of the 5-digit service

 

 

 

code. (example: E:92:10)

 

 

 

 

 

 

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