Self-diagnosis display

Your camera has a self-diagnosis display. This function displays the camera condition on the

LCD screen with a combination of a letter andC:32:ss four digits of numbers. If this occurs, check the

following code chart. The code informs you of the camera’s current condition. The last two digits (indicated by ss) will differ depending on the state of the camera.

 

Self-diagnosis display

 

• C:ss:ss

 

You can reverse the camera

 

malfunction yourself.

 

• E:ss:ss

 

Contact your Sony dealer or local

 

authorized Sony service facility.

 

 

First three digits

Cause and/or Corrective Action

C:32:ss

• There is trouble with your camera’s hardware or

 

zooming function.

 

t Turn the power off and on again.

C:13:ss

• An unformatted “Memory Stick” is inserted.

 

t Format the “Memory Stick” (page 80).

 

• The inserted “Memory Stick” cannot be used with

 

your camera, or is damaged.

 

t Insert a new “Memory Stick” (page 17).

 

• The camera cannot read or write data on the

 

“Memory Stick”.

 

t Re-insert the “Memory Stick” several times.

E:61:ss

• A camera malfunction that you cannot reverse has

E:91:ss

occurred.

 

t Contact your Sony dealer or local authorized

 

Sony service facility and inform them of the 5-

 

digit service code. (example: E:61:10)

 

 

If you are unable to solve the problem even after trying the corrective actions a few times and when the camera is not reset even if you press the reset button located on the bottom, contact your Sony dealer or local authorized Sony service facility.

When a self-diagnosis display appears

The error display appears on the display window (page 98).

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