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Sony DSC-H9, DSCH7B, DSCH9B Viewing images, Deleting/Editing images, Troubleshooting, Your camera cannot playback images, Your camera cannot delete an image

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Troubleshooting

Viewing imagesYour camera cannot playback images.

•Press (Playback) button (page 43).

•The folder/file name has been changed on your computer (page 97).

•When an image file has been processed by a computer or when the image file was recorded using a model other than that of your camera, playback on your camera is not guaranteed.

•The camera is in USB mode. Delete the USB connection (page 95).

The date and time are not displayed.

•v (DISP) button is turned off (page 24).

The image appears rough right after playback starts.

•The image may appear rough right after playback starts due to image processing. This is not a malfunction.

The image does not appear on the TV screen.

•Check [Video Out] to see if the video output signal of your camera is set to the color system of your TV (page 77).

•Check whether the connection is correct (page 85).

•If the USB connector of the cable for multi-use terminal is connected to another device, disconnect it (page 95).

Deleting/Editing imagesYour camera cannot delete an image.

•Cancel the protection (page 67).

•You are using the “Memory Stick Duo” with the write-protect switch, and the switch is set to the LOCK position. Set the switch to the recording position (page 129).

You have deleted an image by mistake.

•Once you have deleted an image, you cannot restore it. We recommend that you protect images (page 67), or use the “Memory Stick Duo” with the write-protect switch and set the switch to the LOCK position (page 129) to prevent accidental erasure.

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Contents

Digital Still Camera DSC-H7/H9 “Instruction Manual” “Cyber-shot Step-up Guide” Notes on using your camera Notes on using your camera The pictures used in this Handbook On illustrations Table of contents Basic Operations Using functions for shooting Using functions for viewing Customizing the settings Viewing images on a TV Using your computer Printing still images Troubleshooting Others Index ControlBasic techniques for better images Focus Exposure Color Quality ControlBasic techniques for better images Hints for preventing blur Camera shake Cause What you can do to reduce the blurring Exposure Hints for the exposure value (EV) Adjusting ISO Sensitivity (Recommended Exposure Index) High ISO sensitivity Low ISO sensitivity Color On the effects of lighting Quality On “image quality” and “image size” Page Flash On using the flash Identifying parts Identifying parts Remote Control Notes To change the battery of the Remote Control Lens hood/Adaptor ring Attaching the lens hood Storing the lens hood Attaching a conversion lens (not supplied) Indicators on the screen Indicators on the screen Standby REC ISO400 F3.5 When playing back still images When playing back movies 9:30 AM z PLAY z STOP Page Changing the screen display Using the internal memory Using the mode dial Shooting images easily (Auto Adjustment mode) 1 Select the desired function from the mode dial When shooting still images (Auto Adjustment mode): Select When shooting movies: Select 2 Hold the camera steady, keeping your arm at your side Shooting images easily (Auto Adjustment mode) When shooting movies: If you shoot a still image of a subject that is difficult to focus on W/T Using the zoom Flash (Selecting a flash mode for still images) Macro (Shooting close-up) Using the self-timer Adjusting the angle of the LCD screen Shooting still images (Scene Selection) Shooting still images (Scene Selection) Scene Selection modes Modes selected from the mode dial Modes selected from the menu screen Functions you can use in Scene Selection Shooting in the dark (Night Shot) (DSC-H9only) Night Shot: Shooting in the dark To cancel the Night Shot function Using the wheel dial Shooting with manual adjustment Shooting with manual adjustment Shooting with shutter speed priority mode The setting range of the shutter speed Shooting with aperture priority mode Shooting with manual exposure mode ISO: Selecting a luminous sensitivity EV: Adjusting the light intensity Focus: Changing the focus method Page To set the Flexible Spot AF To set the manual focus Viewing images Viewing images Viewing an index screen Deleting images Deleting images When you select [This Image] When you select [Multiple Images] When you select [All In This Folder] Learning the various functions – HOME/Menu Using the HOME screen 1 Press HOME to display the HOME screen 2 Select a category with b/B on the control button 3 Select an item with v/V, then press z HOME items Using the menu items 1 Press MENU to display the menu Function Guide 2 Select the desired menu item with v/V on the control button 3 Select a setting with b/B Menu items Shooting menu Shooting menu Face Detection: Detecting the face of subject REC Mode: Selecting the continuous shooting method On the Burst On the Exposure Bracket Color Mode: Changing the vividness of the image or adding special effects Metering Mode: Selecting the metering mode White Bal: Adjusting the color tones To capture the basic white color in [One Push Set] mode Flash Level: Adjusting the amount of flash light Red Eye Reduction: Reducing the red-eyephenomenon Contrast: Adjusting the contrast Sharpness: Adjusting the sharpness SteadyShot: Selecting the anti-blurmode SETUP: Selecting the shooting settings Playing back images from the HOME screen Playing back images from the HOME screen To display the previous/next image To adjust the volume of the music To end the slide show Page Viewing menu Viewing menu (Protect): Preventing accidental erasure To protect an image To select and protect images To cancel the protection : Adding a Print order mark (Print): Printing images using a printer (Rotate): Rotating a still image (Select Folder): Selecting the folder for viewing images To cancel selecting the folder selection Customizing the Manage Memory feature and the Settings For details on the operation page Manage Memory For details on the operation 1 page Manage Memory Change REC. Folder To cancel changing the recording folder Copy To cancel the copying Memory Tool — Internal Memory Tool Settings Settings USB Connect COMPONENT Video Out AF Illuminator Grid Line SettingsFor details on the operation 1 page Conversion Lens Flash Sync Auto Orientation Auto Review Expanded Focus Clock Settings Clock Settings To cancel the clock setting Language Setting Language Setting Viewing images on a TV Viewing images on a TV Viewing an image by connecting your camera to a HD TV On TV color systems NTSC system PAL system PAL-Msystem PAL-Nsystem Enjoying your Windows computer Enjoying your Windows computer Recommended computer environment Recommended environment for copying images OS (pre-installed): Microsoft Windows USB jack: Recommended environment for using “Picture Motion Browser” and “Music Transfer” Installing the software (supplied) Copying images to your computer Copying images to your computer Stage 2: Connecting the camera and your computer Stage 3-A:Copying images to a computer 2 Click [Next] 4 Select a name and destination for the images, then click [Next] 6 Click [Finish] Stage 3-B:Copying images to a Computer your 1 Double-click[My Computer] t [Removable Disk] t [DCIM] 2 Double-clickthe folder where the image files you want to copy are stored Then, right-clickan image file to display the menu and click [Copy] Stage 4: Viewing images on your computer 1 Click [Start] t [My Documents] 2 Double-clickthe desired image file To delete the USB connection Image file storage destinations and file names Example: viewing folders on Windows XP 2 Copy the image file to the “Memory Stick Duo” folder in the following order Using the “Picture Motion Browser” (supplied) Using the “Picture Motion Browser” (supplied) 2 Connect the camera to your 1 Checking imported images computer with the cable for multi use terminal Displaying images in full-screenmode 3 Displaying individual images Creating a data disc 1 Select images to save on the disc 2 Click the button on the tool bar 3 Click [Start] 4 Follow the display instructions to Other functions 1 Choose [Import Settings] t 2 Choose the “Folder to be imported” 3 Click [OK] Changing the “Folder to be imported” To uninstall the “Picture Motion Browser” Using the “Music Transfer” (supplied) Using your Macintosh computer Using your Macintosh computer 4 View images on the computer To install “Music Transfer” To add/change Music files How to print still images Printing images directly using a PictBridge compliant printer Printing images directly using a PictBridge compliant printer Stage 2: Connecting the camera to the printer 1 Connect the camera to the printer 2 Press (Playback) and turn on your camera and the printer Stage 3: Selecting images you want to print Select [This Image] or [Multiple Images] with v/V, then press z Stage 5: Completing the printing 2 Select [OK] with v, then press z To print other images Printing at a shop Selecting and marking the images Troubleshooting Battery pack and power The battery pack cannot be inserted Cannot turn on the camera The power turns off suddenly The battery remaining indicator is incorrect Movie recording stops during shooting This subject is not visible on the screen Anti-blurfunction does not work Recording takes a long time The image is out of focus The flash does not work Fuzzy white circular spots appear in images shot using the flash The close-upshoot function (Macro) does not work The date and time are not displayed on LCD screen Cannot insert dates on image The image colors are not correct Vertical streaks appear when you are shooting a very bright subject Noise appears in the image when you view the screen in a dark place The eyes of the subject come out red Dots appear and remain on the screen Viewing images Your camera cannot playback images The date and time are not displayed The image appears rough right after playback starts The image does not appear on the TV screen Computers You do not know if the OS of your computer is compatible with the camera Your computer does not recognize your camera You cannot copy images The image cannot be played back on a computer Picture Motion Browser Images are not displayed correctly with “Picture Motion Browser” You cannot find images imported with “Picture Motion Browser” You want to change the “Folder to be imported” is displays on the screen “Memory Stick Duo” Cannot insert a “Memory Stick Duo” Cannot format a “Memory Stick Duo” You have formatted a “Memory Stick Duo” by mistake Internal memory Printing Images are printed with both edges cut off Cannot print images with the date PictBridge compliant printer A connection cannot be established Printing is canceled Cannot insert the date or print images in the index mode “---- -- --”is printed on the date-insertedpart of the image Cannot select the print size Cannot print the image at the size selected Others The camera does not function with the lens portion extended The lens gets fogged The lens does not move when you turn off the camera The camera becomes warm when you use it for a long time Warning indicators and messages Warning indicators and messages Memory Stick formatting error Internal memory formatting error Memory Stick locked No memory space in internal memory No memory space on Memory Stick Macro is invalid Flash settings cannot be changed Maximum images selected No enough battery Printer busy To use your camera abroad — Power sources On the “Memory Stick” Notes on using a “Memory Stick Duo” (not supplied) On the “Memory Stick” Notes on using the Memory Stick Duo Adaptor (not supplied) Notes on using “Memory Stick PRO Duo” (not supplied) Notes on using “Memory Stick Micro” (not supplied) On the battery pack On the battery charger Index Page Page Notes on the License On GNU GPL/LGPL applied software