Sony 5755149, DS-RX100, DSCRX100M3B, DSCS2100ORANGE, DSCS2100S If you have problems

Cyber-shot User Guide PrintSearch

Before Use

Shooting

Viewing

Using MENU items (Shooting)

Using MENU items (Viewing)

Changing settings

Viewing images on a TV

Using with your computer

Printing

Troubleshooting

Precautions/About this camera

Contents list

Top page > Troubleshooting > If you have problems > If you have problems

If you have problems

If you experience trouble with the camera, try the following solutions.

1. Check the items under “Troubleshooting”, then check your camera.

If a code such as “C/E: :” appears on the screen, see “Self-diagnosis display”.

2. Remove the battery pack, wait for about one minute, re-insert the battery pack, then turn on the

power.

3. Initialize the settings. [Details]

4. Consult your Sony dealer or local authorized Sony service facility.

Additional information on this product and answers to frequently asked questions can be found at our

Customer Support Website.

http://www.sony.net/

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Contents

Main DSC-RX100 User Guide Before Use Shooting Viewing Using MENU items (Shooting) Page Using MENU items (Viewing) Changing settings Viewing images on a TV Using with your computer Printing Printing still images Printing still images Troubleshooting Precautions/About this camera Contents list Before Use Shooting Viewing Using MENU items (Shooting) Using MENU items (Viewing) Changing settings Viewing images on a TV Using with your computer Printing Troubleshooting Precautions/About this camera How to use this User Guide Selecting a topic to display Page Page Names of parts Page Page List of icons displayed on the screen List of shooting mode icons Page List of viewing mode icons Page Using the wrist strap Using the shoulder strap (sold separately) Using the control wheel Moving the selection frame on the MENU screen, etc. Selecting an image to be played back Page In-Camera Guide Shooting Tip Shooting still images Page Zoom (Still images) Available zoom Zoom scale Shooting movies Page Zoom (Movies) Available zoom Shooting still images while recording a movie (Dual Rec) List of mode dial functions Page Intelligent Auto Scene Recognition Features of Auto shooting modes Page Superior Auto Page Program Auto Program shift Aperture Priority Page Shutter Priority Page Manual Exposure BULB Memory recall Movie Sweep Shooting Page Scene Selection Page Page Functions not available in some REC modes Functions available in REC modes Functions available in [Scene Selection] Page Tracking focus Page DISP (Display Contents) In shooting mode In playback mode Displaying histogram Flash Mode Page Exposure Comp. Photo Creativity Drive Mode Automatic shooting with Self-portrait timer Using the Fn (Function) button Using the Control Ring Viewing still images Playback zoom Image Index Displaying images of the desired folder Deleting images Viewing movies On the movie viewing screen Page Scrolling panoramic images for display Using MENU items (Shooting) Image Size When [Aspect Ratio] is set to [3:2] When [Aspect Ratio] is set to [16:9] When [Aspect Ratio] is set to [4:3] When [Aspect Ratio] is set to [1:1] Page Aspect Ratio Quality Panorama: Size Panorama: Direction Drive Mode Flash Mode Focus Mode Using [DMF]/[Manual Focus] Page Autofocus Area Using Flexible Spot Page Soft Skin Effect Smile/Face Detect. Using Smile Shutter Page Auto Port. Framing ISO Page Metering Mode Flash Comp. White Balance To capture a basic white color in [Custom Setup] mode Page DRO/Auto HDR D-Range Optimizer Auto HDR Page Creative Style Picture Effect Page Page Page Clear Image Zoom Total zoom scale when [Clear Image Zoom] is selected (including 3.6 optical zoom) When [Aspect Ratio] is set to [3:2] Digital Zoom Long Exposure NR High ISO NR AF Illuminator SteadyShot Color Space Shooting Tip List Write Date Scene Selection Page Page Memory recall Memory Items that can be registered To recall registered settings Still shooting menu items not available in some REC modes Still shooting menu items not available in some REC modes Still shooting menu items not available in [Scene Selection] Page File Format Record Setting File Format: AVCHD File Format: MP4 Page Image Size(Dual Rec) When [Record Setting] is set to other than [VGA 3M] When [Record Setting] is set to [VGA 3M] SteadyShot Audio Recording Wind Noise Reduct. Movie Movie shooting menu items not available in some REC modes Movie shooting menu items not available in some REC modes Movie shooting menu items not available in [Scene Selection] Page Red Eye Reduction Grid Line Auto Review DISP Button(Monitor) Page Peaking Level Peaking Color Control Ring Control Ring Display Function Button Page Func. of Center Button Functions assigned when [Func. of Center Button] is set to [Standard] AEL toggle AF/MF Control Toggle Focus Magnifier Func. of Left Button Page Func. of Right Button Page MF Assist Focus Magnif. Time Face Priority Tracking Face Registration New Registration Order Exchanging Custom menu items not available in some REC modes Custom menu items not available in some REC modes Custom menu items not available in [Scene Selection] Page Using MENU items (Viewing) Still/Movie Select Delete Slide Show Image Index Displaying images of the desired folder 3D Viewing Protect Specify Printing Picture Effect Volume Settings Playback Display Playback menu items that cannot be set in View Mode Changing camera settings Format File Number Select REC Folder New Folder Recover Image DB Display Card Space Date/Time Setup Area Setting Menu start Mode Dial Guide LCD Brightness Power Saving Start Time HDMI Resolution CTRL FOR HDMI Upload Settings Transferring image data using the Eye-Fi card Page USB Connection USB LUN Setting USB Power Supply Audio signals Version Language Drop Sensor Demo Mode Initialize Viewing an image on an HD TV using the HDMI Cable (sold separately) Page Viewing an image on a BRAVIA Sync -compatible TV Page Viewing 3D images on a 3D TV Page Recommended computer environment Windows Mac Page PlayMemories Home (Windows) Installing PlayMemories Home (Windows) Page Software for Mac Image Data Converter Installing Image Data Converter Accessing Image Data Converter Help Connecting the camera to the computer Importing images to a computer Importing images to a Windows computer without using PlayMemories Home Importing images to a Mac computer without using PlayMemories Home To disconnect your camera from the computer Selecting a method for creating a disc of movies Characteristics of each type of disc Creating a disc with a device other than a computer Copying high-definition image quality (HD) movies on to DVD discs (AVCHD discs) Creating standard definition image quality (STD) DVD discs Creating Blu-ray discs Printing still images If you have problems Battery pack and power Page Shooting still images/movies Cannot record images. Smile Shutter function does not work. Anti-blur function does not work. Recording takes a long time. Page Page Viewing images Cannot play back images. The date and time are not displayed. The image does not appear on the TV. The 3D images do not appear on the TV even though the camera is in [3D Viewing] mode. Computers Your computer does not recognize the camera. Cannot import images. After making a USB connection, PlayMemories Home does not start automatically. Cannot play back images on your computer. Memory card Cannot insert a memory card. You have formatted a memory card by mistake. Printing Images are printed with both edges cut off. Cannot print images with the date. Others Self-diagnosis display Messages Page Situations this camera has difficulty handling Precautions Memory card back up Do not use/store the camera in the following places On carrying On operating temperatures Functions built into this camera What is 1080 60p/50p? On image data compatibility Notes when playing movies on other devices Notes on the screen and lens Page On the internal rechargeable backup battery Charging method of the internal rechargeable backup battery Battery pack On charging the battery pack Effective use of the battery pack Remaining battery charge How to store the battery pack On battery life Compatible battery pack Charging the battery pack Memory card Memory card Note on using the memory card adaptor (sold separately) Memory Stick media When using Memory Stick Duo media with standard sized Memory Stick media slot Notes on using Memory Stick Micro media (sold separately) On cleaning Cleaning the lens and flash Cleaning the flash Cleaning the camera surface Number of still images Recordable time of movies Using the camera abroad On TV color systems Carl Zeiss lens AVCHD format Recording and playback on the camera License Notes on the License On GNU GPL/LGPL applied software Trademarks