Troubleshooting
If you experience trouble with the camera, try the following solutions.
1Check the items below, and refer to “Cyber-shot Handbook” (PDF).
If a code such as “C/E:ss:ss” appears on the screen, refer to
2Remove the battery pack, wait for about one minute,
3Initialize the settings (page 47).
4Consult your Sony dealer or local authorized Sony service facility.
On repairing cameras with internal memory or Music files function included, data in the camera may be checked on minimum necessity to verify and improve the malfunction symptoms. Sony will not copy or save any of those data.
Battery pack and power
Cannot insert the battery pack.
•Insert the battery pack correctly by pushing the battery eject lever (page 14).
Cannot turn on the camera.
•After inserting the battery pack into the camera, it may take a few moments for the camera to power up.
•Insert the battery pack correctly (page 14).
•The battery pack is discharged. Insert a charged battery pack (page 12).
•The battery pack is dead. Replace it with a new one.
•Use a recommended battery pack.
The power turns off suddenly.
•Depending on the camera and battery temperature, the power may turn off automatically to protect the camera. In this case, a message is displayed on the LCD screen before the power turns off.
•If you do not operate the camera for about three minutes while the power is on, the camera turns off automatically to prevent wearing down the battery pack. Turn on the camera again (page 16).
•The battery pack is dead. Replace it with a new one.
Others
53GB