Additional Information

Troubleshooting

If you experience any of the following difficulties while using the player, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer.

Power

The power is not turned on.

,Check that the AC power cord is connected securely.

,When using with the battery pack, check that the battery pack is sufficiently charged.

Picture

There is no picture/picture noise appears.

,The disc is dirty or flawed.

,The brightness is set at minimum. Set the brightness in “LCD Mode” (page 27).

,When you play discs, set the LINE SELECT switch to “OUT.” When you send the playback signal to other device, set the LINE SELECT switch to “OUT.” When you receive the playback signal from other device, set the LINE SELECT switch to “IN” (page 34).

,Re-connect the connecting cord securely.

,The connecting cords are damaged.

,Check the connection to your TV (page 34) and switch the input selector on your TV so that the signal from the player appears on the TV screen.

,The player is connected to the COMPONENT VIDEO IN (Y, PB, PR) jacks of high-vision TV.

,If the picture output from your player goes through your video deck to get to your TV or if you are connected to a combination TV/VIDEO player, the copy-protection signal applied to some DVD programmes could affect picture quality.

The picture does not fill the screen, even though the aspect ratio is set in “TV Display” under “General Setup.”

,The aspect ratio of the disc is fixed on your DVD.

The black points appear and the red, blue, green points remain on the LCD.

,This is a structural property of the LCD and not mulfunction.

Sound

There is no sound.

,The player is in pause mode or in Slow Play mode.

,The player is in fast forward or fast reverse mode.

,Re-connect the connecting cord securely.

,The connecting cord is damaged.

,The player is connected to the wrong input jack on the amplifier (receiver) (page 35).

,The amplifier (receiver) input is not correctly set.

,If the audio signal does not come through the OPTICAL OUT jack, check the audio settings (page 31).

The sound volume is low.

,The sound volume is low on some DVDs. The sound volume may improve if you set “Audio DRC” in “Audio Setup” to “TV Mode” (page 30).

Operation

The remote does not function.

,The batteries in the remote are weak.

,There are obstacles between the remote and the player.

,The distance between the remote and the player is too far.

,The remote is not pointed at the remote sensor on the player.

,Direct sunlight or strong illumination is striking the remote sensor.

Information Additional

,continued 37