The disc tray does not open and “TRAY LOCKED” appears on the front panel display.

,Contact your Sony dealer or local authorized Sony service facility.

“Data error” appears on the TV screen when playing a DATA CD.

,The MP3 audio track you want to play is broken.

,The data is not MPEG 1 Audio Layer 3 data.

Self-diagnosis Function

(When letters/numbers appear in the

display)

When the self-diagnosis function is activated to prevent the player from malfunctioning, a five-character service number (e.g., C 13 50) with a combination of a letter and four digits appears on the screen and the front panel display. In this case, check the following table.

C:13:50

First three

Cause and/or corrective

 

characters of

action

 

the service

 

 

 

number

 

 

 

 

 

 

 

C 13

The disc is dirty.

 

 

, Clean the disc with a soft

 

 

cloth (page 7).

 

 

 

 

 

C 31

The disc is not inserted

 

 

 

correctly.

Additional

 

, Re-insert the disc

 

 

 

correctly.

 

 

 

 

 

E XX

To prevent a malfunction, the

Information

(xx is a number)

Sony dealer or local

player has performed the

 

 

self-diagnosis function.

 

 

, Contact your nearest

 

 

authorized Sony service

 

 

facility and give the 5-

 

 

character service number.

 

 

Example: E 61 10

 

 

 

 

 

65