Sony HTCT260H Troubleshooting

29US

Additional Information

Troubleshooting

If you experience any of the following

difficulties while using the system, use

this troubleshooting guide to help

remedy the problem before

requesting repairs. Should any

problem persist, consult your nearest

Sony dealer.

POWER

The system is not turned on.

Check that the AC power cord

(mains lead) is connected securely.

The system is turned off

automatically.

The “A. STBY” function is working

(page 27).

SOUND

Dolby Digital or DTS multi-channel

sound is not reproduced.

Check the audio setting of Dolby

Digital or DTS format on the Blu-ray

Disc player, DVD player, etc.,

connected to the system.

The surround effect cannot be

obtained.

Depending on the input signal and

the setting for the sound field,

surround sound processing may not

work effectively. The surround effect

may be subtle depending on the

program or disc.

If you connect a Blu-ray Disc player

or a DVD player compatible with the

surround effect function, the

surround effect of the system may

not work. In this case, set the

surround effect function of the

connected equipment to off. For

details, refer to the operating

instructions supplied with the

connected equipment.

No TV sound is output from the

system.

Check the connection of the digital

optical cable or audio cable that is

connected to the system and the TV

(page 14).

Check the sound output of the TV.

If the TV is not compatible with the

Audio Return Channel (ARC)

technology, connect the digital

optical cable in addition to the HDMI

cable (page 14) in order to output

sound.

Check that “TV AUDIO” in the AMP

menu is set correctly (page 26).

The sound is output from both the

system and the TV.

Turn off the sound of the system or

the TV.

Sound lags behind the TV image.

Set the “SYNC” to “OFF” if “SYNC” is

set to “ON” (page 26).

No sound or only a very low-level

sound of the connected equipment

is heard from the system.

Press VOL + and check the volume

level.

Press MUTING or VOL + to cancel the

muting function.

Check that the input source is

correctly selected.

Check that all the cables and cords

of the system and the connected

equipment are fully inserted.

BLUETOOTH

There is no sound.

Make sure this system is not too far

from the BLUETOOTH device, or this

system is not receiving interference

from a Wi-Fi network, other 2.4 GHz

wireless device, or microwave oven.

Additional Information

continued

Contents

Main To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. For the customers in the U.S.A WARNING Owners Record Important Safety Instructions CAUTION For the customers in the Canada Precautions On safety On power sources On heat buildup On placement Copyrights BLUETOOTH wireless technology Supported BLUETOOTH version and profiles Effective communication range Effects of other devices Effects on other devices Page Table of contents Unpacking Getting Started Inserting a battery into the remote control Index to parts and controls Page To control the system To control a TV To control a BLUETOOTH device Remote control 1 2 3 Setting manufacturer of controllable TVs Connecting a TV, player, etc. Connecting a TV Getting Started Connecting equipment with an HDMI jack Connecting audio equipment Positioning the system The illustrations below are examples of how to install the Sound Bar. Installing the Sound Bar (page 17) 1 2 Removing the stands Installing the Sound Bar on a wall 3 Setting up the Wireless System 1 2 3 Operating the system using the supplied remote control 1 2 3 Using the Control for HDMI function Operations and Features System Power Off System Audio Control Setting up the sound output of the connected equipment One-Touch Play Notes on HDMI connections Using the BLUETOOTH function 1 2 3 4 1 2 3 1 2 3 4 Pairing manually Finishing the BLUETOOTH connection Enjoying the surround effect Available sound fields Using the NIGHT mode Surround Function Settings and adjustments using the AMP menu 1 2 Menu list 3 Advanced Settings Using the AMP menu Page Advanced Settings Linking the system (LINK) 1 2 3 4 5 Troubleshooting POWER SOUND Additional Information WIRELESS SOUND OTHERS RESET 1 2 Specifications Formats supported by this system Input/Output (HDMI Repeater block) Additional Information Sound Bar (SA-CT260H) Amplifier section BLUETOOTH section Front speaker unit General Subwoofer (SA-WCT260H) Wireless transmitter/receiver Index 2 Pour les clients rsidant aux Etats-Unis AVERTISSEMENT Enregistrement du propritaire Consignes de scurit importantes 3 4 ATTENTION Pour les clients au Canada Prcautions Concernant la scurit Concernant les sources dalimentation 5 Concernant laccumulation de chaleur Concernant lemplacement Concernant le fonctionnement Si lcran du tlviseur situ proximit prsente des irrgularits de couleurs Technologie sans fil Version et profils BLUETOOTH pris en charge Porte efficace de communication 7 Les effets dautres dispositifs Les effets sur dautres dispositifs Table des matires 9 Dballage Comment dmarrer Insertion des la pile dans la tlcommande Index des composants et des commandes Page 12 Pour commander le systme Pour commander un tlviseur Tlcommande 13 1 2 3 Configurer le fabricant du tlviseur commander 14 Raccordement dun tlviseur, dun lecteur, etc. Raccordement dun tlviseur 15 Comment dmarrer Raccordement dun appareil avec la prise HDMI Raccordement dun appareil audio 16 Positionnement du systme Installation de la barre de son 17 1 2 Retirer les supports Installation de la barre de son sur un mur 18 3 Configuration du systme sans fil 1 2 3 19 Fonctionnement du systme laide de la tlcommande fournie 1 2 3 Utilisation de la fonction Commande pour HDMI Fonctionnement et fonctionnalits Mise hors tension du systme Commande du son du systme 20 Audio Return Channel Lecture une seule touche Remarques sur les connexions HDMI Page 22 Utilisation de la fonction 1 2 3 4 1 2 3 Appairage manuel 1 couter de la musique via la connexion BLUETOOTH 24 2 3 4 Finalisez la connexion BLUETOOTH 25 Reproduction de leffet surround Utilisation du mode NIGHT Champs acoustiques disponibles Fonction Surround 26 Configuration et rglages laide du menu AMP Menu 1 2 3 Configuration avance Utilisation du menu AMP 27 Configuration avance 28 29 Relier le systme (LINK) 1 2 3 4 5 Dpannage ALIMENTATION SON 31 SON SANS FIL 32 AUTRES RINITIALISATION 1 2 33 Informations supplmentaires Caractristiques Entre/Sortie (Bloc de rptition HDMI) Formats pris en charge par ce systme 34 Barre de son (SA-CT260H) Partie amplificateur Section BLUETOOTH Enceinte avant 35 Informations supplmentaires Caisson de graves (SA-WCT260H) Transmetteur/rcepteur sans fil Index Page 2 Para clientes en los EE. UU. ADVERTENCIA Registro de propiedad Instrucciones de seguridad importantes 3 4 PRECAUCIN Para los clientes en Canad Precauciones Seguridad Fuentes de alimentacin 5 Acumulacin trmica Ubicacin Funcionamiento Si encuentra irregularidades en el color en la pantalla de un televisor cercano Tecnologa inalmbrica Versin y perfiles BLUETOOTH compatibles Rango de comunicacin eficaz 7 Efectos de otros dispositivos Efectos en otros dispositivos Tabla de contenido 9 Desembalaje Procedimientos iniciales Cmo insertar una pila en el mando a distancia 10 ndice de componentes y controles Barra de sonido Page 12 Para controlar el sistema Para controlar un televisor Mando a distancia 13 1 2 3 Configuracin del fabricante de televisores controlables 14 Cmo conectar un televisor, reproductor, etc. Conectar un TV 15 Procedimientos iniciales Conexin de un equipo con una toma HDMI Cmo conectar un equipo de audio 16 Cmo colocar el sistema Cmo instalar la barra de sonido 17 1 2 Extraccin de soportes Cmo instalar la barra de sonido en una pared 18 3 Cmo configurar el sistema inalmbrico 1 2 3 19 Operacin del sistema mediante el mando a distancia suministrado 1 2 3 Usar la funcin Control para HDMI Operaciones y caractersticas Apagado del sistema Control de audio del sistema 20 Audio Return Channel Reproduccin mediante una pulsacin Notas sobre conexiones HDMI 21 Cmo configurar la salida de sonido del equipo conectado 22 Para usar la funcin 1 2 3 4 1 BLUETOOTH que se conectar con el sistema a 1 metro (3,3 pies) de distancia del sistema. 2 3 Sincronizacin automtica (pgina 22). 1 2 3 4 Cmo escuchar msica con la conexin BLUETOOTH Cmo disfrutar del efecto de sonido envolvente Cmo usar el modo NIGHT Campos acsticos disponibles Funcin de sonido envolvente 26 Configuracin y ajustes mediante el men AMP Lista de men 1 2 3 Configuracin avanzada Cmo utilizar el men AMP 27 Configuracin avanzada 28 29 Cmo enlazar el sistema (LINK) 1 2 3 4 5 Solucin de problemas ENCENDIDO SONIDO 31 SONIDO INALMBRICO 32 OTROS RESTABLECER 1 2 33 Informacin adicional Especificaciones Entrada/Salida (Bloque del repetidor HDMI) Formatos compatibles con el sistema 34 Barra de sonido (SA-CT260H) Seccin del amplificador Seccin BLUETOOTH Unidad de altavoz frontal 35 Informacin adicional Subwoofer (SA-WCT260H) Transmisor/receptor inalmbrico ndice