33 GB

Troubleshooting

Picture

No picture (screen is dark) and no sound
• Checktheaerial/cableconnections.
• ConnecttheTVtothemains,andpress1onthe
sideoftheTV.
• Ifthe(standby)indicatorlightsupinred,press
I/1.
No picture or no menu information from equipment
connected to the scart connector
• PressMtodisplaytheconnectedequipmentlist,
thenselectthedesiredinput.
• Checktheconnectionbetweentheoptional
equipmentandtheTV.
Double images or ghosting
• Checktheaerial/cableconnections.
• Checktheaeriallocationanddirection.
Only snow and noise appear on the screen
• Checkiftheaerialisbrokenorbent.
• Checkiftheaerialhasreachedtheendofits
servicelife(threetofiveyearsinnormaluse,one
totwoyearsattheseaside).
Picture or sound noise when viewing a TV channel
• Performfinetuningtoobtainbetterpicture
reception(page24).
Some tiny black points and/or bright points appear
on the screen
• Thepictureofadisplayunitiscomposedofpixels.
Tinyblackpointsand/orbrightpoints(pixels)on
thescreendonotindicateamalfunction.
No colour on programmes
• Select“RestoreFactorySettings”(page27).
No colour or irregular colour when viewing a signal
from the Y Pb Pr (Component) sockets
• ChecktheconnectionoftheYPbPr(Component)
socketsandcheckifeachsocketsarefirmlyseated
intheirrespectivesockets.

Sound

No sound, but good picture
• Press2+or%(Mute).

Channels

The desired channel cannot be selected
• Switchbetweendigitalandanaloguemodeand
selectthedesireddigital/analoguechannel.
Some channels are blank
• Scrambled/Subscriptiononlychannel.Subscribeto
thepayTVservice.
• Channelisusedonlyfordata(nopictureor
sound).
• Contactthebroadcasterfortransmissiondetails.
Digital channels are not displayed
• Contactalocalinstallertofindoutifdigital
transmissionsareprovidedinyourarea.
• Upgradetoahighergainaerial.

General

The TV turns off automatically (the TV enters
standby mode)
• Checkifthe“OffTime”(page26)or“Sleep
Timer”(page27)isactivated.
• Ifnosignalisreceivedandnooperationis
performedintheTVmodefor5minutes,theTV
automaticallyswitchestostandbymode.
Distorted picture and/or sound
• KeeptheTVawayfromelectricalnoisesources
suchascars,motorcycles,hair-dryersoroptical
equipment.
• Wheninstallingoptionalequipment,leavesome
spacebetweentheoptionalequipmentandtheTV.
• Checktheaerial/cableconnections.
• Keeptheaerial/cableTVcableawayfromother
connectingcables.
The remote does not function
• Replacethebatteries.

Additional Information