ConditionExplanation/Solution

No color / Dark picture / Color is not correct / The picture is too bright

•Press PICTURE to select the desired Picture Mode (see page 21).

•Adjust the Picture Mode options in the Picture settings (see page 32).

•If you set the Power Saving mode to Low or High, it will enhance the black level (see page 42).

 

Noisy picture

• Make sure that the antenna is connected using a 75-ohm coaxial cable.

 

 

• Keep the antenna cable away from other connecting cords.

 

 

• To avoid TV interference, make sure to use an undamaged antenna cable.

 

 

 

 

Blurry picture / Poor color

• Transporting the TV from a cold to a warm location or a sudden change in room

 

 

temperature may cause moisture condensation, resulting in a blurry picture or

 

 

poor color. Turn off your TV and wait a few hours before powering on again.

 

 

 

No sound / Noisy sound

 

 

No sound / Good picture

• Check the volume control.

 

 

• Press MUTING or VOL + so that “Muting” disappears from the screen (page 20).

 

 

• Set Speakers to TV Speakers in the Sound settings (see page 34). If it is

 

 

set to Audio System, sound is not output from the TV’s speakers regardless of

 

 

the TV’s volume control.

 

 

• When using HDMI input with Super Audio CD or DVD-Audio, DIGITAL

 

 

AUDIO OUT (Optical) may not provide an audio signal.

 

 

• When tuned to a digital channel with Alternate Audio, the broadcaster may

 

 

not be broadcasting your preferred Alternate Audio language. Press

 

 

OPTIONS, highlight and select Alternate Audio, and change the Alternate

 

 

Audio language (see page 35).

 

 

 

 

Audio noise

• Make sure that the antenna is connected using a 75-ohm coaxial cable.

 

 

• Keep the antenna cable away from other connecting cords.

 

 

• To avoid TV interference, make sure to use an undamaged antenna cable.

No Audio or Low Audio with Home Theater System

•Press THEATER for BRAVIA Sync activated Theater System (see page 25).

•Set Speakers to Audio System in the Sound settings (see page 34).

•Set Audio Out to Fixed in the Sound settings (see page 35).

BRAVIA Sync

 

Cannot find connected

• Make sure that the Control for HDMI is set up on both the TV and the optional

 

BRAVIA Sync HDMI device

device compatible with BRAVIA Sync (see page 25).

 

 

 

 

 

 

 

 

Second A/V receiver is not

• Only one A/V receiver may be used with the BRAVIA Sync and Control for

 

listed on the Device List

HDMI functions at one time (see page 41).

 

 

 

 

 

 

 

PC Input

 

 

No picture / No signal

• Confirm the PC is correctly connected to the TV with either the PC IN (with an

 

 

 

 

 

 

HD15 cable) or with the HDMI IN.

 

 

 

 

 

 

• Ensure the output signal from the PC is one of the formats listed on page 14.

 

 

 

 

 

 

• Turn the PC off. Confirm the PC connection and restart the PC. Plug-and-play

 

 

 

 

 

 

will auto-detect the TV and correctly set up PC timing.

 

 

 

 

 

 

• Verify PC Power Management is activated (see page 42).

 

 

 

 

 

 

• Verify the PC is not in standby or hibernation mode.

 

 

 

 

 

 

 

 

Poor Picture

• Adjust the resolution (see page 14).

 

 

 

 

 

 

• Adjust Pitch and Phase.

 

 

 

 

 

 

 

General

 

 

TV screen feels warm

• Due to the thin profile of this television, the heat generated by the LCD panel

 

 

 

 

 

 

backlight and supporting electronics will be more noticeable. This is normal

 

 

 

 

 

 

operation and not a cause for concern.

 

 

 

 

 

 

 

 

Wide Mode changes

• The current Wide Mode setting is automatically replaced with the 4:3

 

automatically

Default setting when you change the channel or video input, if 4:3 Default in

 

 

 

 

 

 

the Screen settings is set to other than Off. If you want to lock in Wide Mode

 

 

 

 

 

 

selected with WIDE on the remote control, set 4:3 Default to Off in the

 

 

 

 

 

 

Screen settings (see page 35).

 

 

 

 

 

 

• Check the Auto Wide option in the Screen settings (see page 35).

 

 

 

 

 

 

 

 

Suddenly the picture gets

• The picture gets smaller during the commercials due to the method in which the

 

smaller

provider broadcasts their content. When HD content channels switch to SD

 

 

 

 

 

 

content (commercials), the picture may be small with a black border.

 

 

 

 

 

 

 

 

 

 

 

 

• Auto Wide will not expand the picture during these content changes since the

 

 

 

 

 

 

content information is regulated by the channel signal provider. You can manually

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

change the Wide Mode if you prefer (see page 22). This setting will remain in effect

 

 

 

 

 

 

until you change the channel or input or manually change the Wide Mode again.

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