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Basic Operations
Parts Description
Watching TV
Enjoying
Movies/Music/Photos
Using Internet
Services and
Applications
Watching TV with
Friends Far and
Near
Using Other
Devices
Using BRAVIA
Sync Devices
Useful Functions
Connecting to the
Internet
Using Home
Network
Configuring
Various Settings
Troubleshooting
How to Use
Bookmarks
Top Page > Troubleshooting > Connected Device Symptoms
Connected Device Symptoms
No picture from a connected device.
You cannot select a connected device in the Home Menu.
Some input sources cannot be selected.
Certain programs on digital sources display a loss of detail.
Photo images appear small on the screen.
Photo images or folders take time to display.
You cannot find a connected BRAVIA Sync HDMI device.
You cannot control a second AV receiver.
The TV does not output picture and/or sound from the MHL device.

No picture from a connected device.

Turn the connected device on.
Check the cable connection between the device and TV.
Press the INPUT button to display the list of inputs, then select the desired
input.
(When using the Touchpad Remote Control, press the Control Bar ( ),
slide the touchpad to highlight the INPUT button, then press the touchpad
to select.)
Correctly insert the USB device.
Make sure that the USB device has been properly formatted.
Operation is not guaranteed for all USB devices. Also, operations differ
depending on the USB device features or the video files being played.

You cannot select a connected device in the Home

Menu.

Check the cable connection.
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