Other Information

Troubleshooting

If, after reading these operating instructions, you have additional questions related to the use of your Sony television, please call our Customer Information Services Center at 1-800-222-SONY (7669) (U.S. residents only) or (416) 499-SONY (7669) (Canadian residents only).

Problem

Possible Remedies

 

 

 

No picture

❏

Make sure the LCD projection TV’s power cord is connected securely to the wall

(screen not lit),

 

outlet.

no sound

❏

Push the power button on the front of the LCD projection TV.

 

❏

Check to see if the TV/VIDEO setting is correct: when watching TV, set to TV, and

 

 

when watching connected equipment, set to VIDEO 1, 2, 3, 4, 5, 6 or 7.

 

❏

Try another channel. It could be station trouble.

 

❏

The Parental Control feature is activated (see “Using the Parent Menu” on page

 

 

75).

 

❏

If your LCD projection TV’s power is on, and LAMP (red) indication is flashing,

 

 

the lamp for the light source burns out. Replace it with new Sony XL-2000U

 

 

replacement lamp (see page 13).

 

❏

If your LCD projection TV does not turn on, and a red light keeps flashing, your

 

 

LCD projection TV may need service. Call your local Sony Service Center.

 

 

 

Remote control

❏

Batteries could be weak. Replace the batteries.

does not operate

❏

Press FUNCTION until the TV indicator lights up when operating your LCD

 

 

projection TV.

 

❏

Make sure the LCD projection TV’s power cord is connected securely to the wall

 

 

outlet.

 

❏

Locate the LCD projection TV at least 3-4 feet away from fluorescent lights.

 

❏

Check the orientation of the batteries.

 

 

 

Dark, poor or no

❏

Adjust the Picture setting in the Video menu (see page 67).

picture (screen lit),

❏

Adjust the Brightness setting in the Video menu (see page 67).

good sound

❏

Check antenna/cable connections.

 

 

It is strongly recommended to connect the antenna using a 75-ohm coaxial cable to

 

 

get optimum picture quality. A 300-ohm twin lead cable can be easily affected by

 

 

radio noise and the like, resulting in signal deterioration. If you use a 300-ohm twin

 

 

lead cable, keep it away as far as possible from the LCD projection TV.

 

 

Do not use an indoor antenna because it is especially susceptible to radio noise (see

 

 

page 25).

 

 

 

Good picture,

❏

Press MUTING so that “MUTING” disappears from the screen (see page 45).

no sound

❏

Make sure Speaker is set to ON in the Audio menu (see page 70).

 

❏

Check the MTS setting in the Audio menu (see “MTS” on page 69).

 

 

 

Cannot receive digital channels

❏

Check the connections between the DTV receiver and the LCD projection TV (see

(when a DTV receiver is

 

page 39).

connected)

❏

Check your local listings to find out if you can receive digital broadcasts in your

 

 

area.

 

 

 

Cannot receive upper channels

❏

Change Cable to OFF (see page 73).

(UHF) when

❏

Use Auto Program in the Channel menu to add receivable channels that are not

using an antenna

 

presently in TV memory (see page 73).

 

 

 

Information Other

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