Troubleshooting
If the problem persists after trying the methods below, contact your nearest Sony dealer.
No picture
/Check that the power cord is connected |
firmly. |
/Is the power of the monitor turned on? |
/Is the air filter mounted securely? (page 27) |
/Is the lamp cover attached securely? (page |
28) |
/Check that the power of the connected |
equipment is turned on. |
Picture and sound output are delayed
/When the green u (power) indicator on the front is flashing, the monitor is warming up.
/To protect the lamp, the monitor does not immediately output the picture and sound if you try to turn on the power more than 5 seconds after the power has been turned off.
Good picture, no sound
/Press VOL+ (VOLUME+).
/Press MUTING so that “MUTING” disappears from the screen. (page 16)
/The volume of the computer may be low.
/Check that the audio connecting cord is connected firmly to the audio outputs on the computer.
Fuzzy picture
/If you use the monitor in a cold place, moisture condensation may have occurred. Leave the monitor as it is to let the
/Try to press any key on the connected |
computer’s keyboard. |
/Check that the RGB signal cable or audio/ |
moisture evaporate.
Dark picture
GB
video cords are properly connected. (The |
supplied |
needed for some models of IBM PC/AT or |
compatible computers. For a Macintosh or |
compatible computer, use the supplied |
Macintosh adaptor.) (pages 7 and 8) |
/Make sure that no pins on the HD15 |
connectors are bent. |
/Check that the connected computer’s video |
card is seated completely in the proper bus |
slot. |
/Check that the frequency range of the input |
signal is within that specified for the |
monitor. (If not, “OUT OF SCAN RANGE” |
appears on the screen.) (page 9) |
/The monitor does not accept an interlace |
mode signal that is not a preset mode |
signal. |
/For customers using Windows 95/98 — If |
type” in the device selection screen in |
Windows 95/98, select “Plug and Play |
monitor (VESA DDC)” as “Monitor type.” |
/Replace the lamp for the light source with a new one. (page 28)
No color, abnormal color
/Adjust the picture in the VIDEO ADJUST menu. (pages 20 and 21)
/Select an appropriate color system from the COLOR SYSTEM option in the OPTION menu to obtain optimum color.
Computer picture not clear
/Adjust PITCH, then PHASE in the DOT ADJUST menu. (page 18)
Horizontal lines of the computer picture are not visible.
/Check that TIMING in the DOT ADJUST menu is set to YES. (page 18)
Computer picture not centered or sized properly
/Adjust the centering and size so that the picture fits the screen. (pages 16 and 17)
(continued)
Additional Information