Troubleshooting

 

Self-diagnosis function

 

This TV is equipped with a self-diagnosis function. If there is a problem with your TV, the

(Standby/

Sleep) indicator will flash in red repeatedly. Writing down the duration of flashes and interval between

flashes helps you inform your dealer or Sony service centre of the TV’s condition.

 

KLV-15SR2

KLV-17HR2

 

I

I

GB

1

1

 

 

(Standby/Sleep) indicator (flashing in red)

1 Measure how long the (Standby/Sleep) indicator flashes and stops flashing.

For example, the indicator flashes for two seconds, stops flashing for one second, and flashes for two seconds.

2 Press the & (Power) switch on the TV to switch it off, disconnect the mains lead, and inform your dealer or Sony service centre of how the indicator flashes (duration and interval).

Trouble symptoms and remedies

Here are some simple solutions to problems which may affect the picture and sound.

If you continue to experience problems, have your TV serviced by qualified service personnel. Never open the casing yourself.

Problem

Possible remedies

No picture

 

 

 

 

 

No picture (screen is dark) and no sound

• Check the aerial connection.

 

 

• Connect the TV to the mains, and press the & (Power) switch

 

 

on the TV.

 

 

• If the

(Standby/Sleep) indicator lights up in red, press

 

 

TV

 

 

on the remote control.

 

 

 

 

 

 

 

 

 

 

 

The TV turns off automatically (the TV

• Check if the Sleep Timer function is activated (page 44).

 

enters the standby mode).

• If no signal is received or no operation is performed in the TV

 

 

mode for 10 minutes, the TV automatically switches to the

 

 

standby mode.

No picture or no menu information from equipment connected to the Scart connector

Check that the optional equipment is on and press / on the remote control repeatedly until the correct input symbol is displayed on the screen.

Check the connection between the optional equipment and the TV.

(continued)

Additional Information 57