Additional Information

Troubleshooting

Here are some simple solutions to the problems which may affect the picture and sound.

Problem

 

Solution

 

 

 

 

 

 

 

 

 

 

 

 

 

No picture (screen is dark), no sound.

• Plug the set in.

 

 

 

 

 

 

 

• Press the

 

button on the front of the set.

 

 

 

 

 

 

 

• If the indicator is on in red colour, press TV

button on the remote

 

 

 

control.

 

 

 

 

 

 

 

 

 

• Check the aerial connection.

 

 

 

 

 

 

 

• Turn the set off for 3 or 4 seconds and then turn it on again using the

 

 

 

button on the front of the set.

 

 

 

 

 

 

 

 

 

Poor or no picture (screen is dark),

• Using the MENU system, select the “Picture Adjustment” menu. Adjust

but good sound.

 

the brightness, contrast and colour balance levels.

 

 

 

 

 

 

 

 

 

 

 

Poor picture quality when watching a

• Press the

 

button repeatedly on the remote control until the RGB

 

RGB video source.

 

symbol

 

 

 

1 is displayed on the screen.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Good picture, no sound

 

• Press the

 

+/- button on the remote control.

 

 

 

 

 

 

 

• Check that "Main" speaker is selected in the "Features" menu.

 

 

 

 

 

 

 

 

 

• Using the MENU system, select the Picture Adjustment menu. Adjust the

 

No colour on colour programmes

GB

 

 

 

colour balance.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Distorted picture when changing

• Turn off any equipment connected to the Scart connectors on the rear of

programmes or selecting teletext

the set.

 

 

 

 

 

 

 

 

 

 

 

Wrong characters appear when viewing

• Using the menu system, enter to the “Language/Country menu and select

teletext.

 

the country in which you operate the TV set.

 

 

 

 

 

 

 

 

 

 

Striped picture

 

• Adjust the RF Atenuator (ATT). For details, please refer to the section

 

 

 

"Using the Further Programme Preset function".

 

 

 

 

 

 

 

Noisy picture when viewing TV channel

• Adjust Fine Tuning (AFT) to obtain better picture reception. For details,

 

 

 

please refer to the section "Using the Further Programme Preset function"

 

 

 

 

 

 

 

Remote control does not function

• Replace the batteries.

 

 

 

 

 

 

 

 

 

 

 

The standby indicator

on the set

• Contact your nearest Sony service centre.

 

 

 

 

flashes.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• If you continue to have these problems, have your TV serviced by qualified personnel.

• NEVER open the casing yourself.

Additional Information 33