Troubleshooting

Here are some simple solutions to problems which may affect the picture and sound.

ProblemSolution

 

 

 

 

 

 

 

 

 

 

No picture (screen is dark) and no sound.

• Check the aerial connection.

 

 

 

 

 

• Plug the TV in and press the

button on the front of the projection TV.

 

• If the standby indicator is on, press TV

 

 

button on the remote control.

 

 

Poor or no picture (screen is dark), but good sound.

No picture or no menu information from equipment connected to the Scart connector.

Good picture, no sound.

Using the menu system, select the “Picture Adjustment” menu and select “Reset” to return to the factory settings.

Check that the optional equipment is on and press the button repeatedly on the remote control until the correct input symbol is displayed on the screen.

Press the + button on the remote control.

Check that “TV Speakers” is “On” in the “Sound Adjustment” menu.

Check that headphones are not connected.

No colour on colour programmes.

When you switch on the TV the last channel you were watching before switching the TV off does not appear.

Undefined picture with different colour on the outlines of the images.

Noisy picture when viewing a TV channel.

No unscrambling or unstable picture whilst viewing a scrambled channel with a decoder connected through the Scart connector

3/ S 3.

Distorted picture when changing programmes or selecting teletext.

Wrong characters appear when viewing teletext.

Wrong characters appear when viewing NexTView.

Brightness level of the picture is notoriously decreased when viewing a teletext page.

Remote control does not function.

The standby indicator on the projection TV flashes.

Using the menu system, select the “Picture Adjustment” menu and select “Reset” to return to factory settings.

This is not a malfunction. Press the number buttons on the remote control to select the desired channel.

Adjust the colour registration. For more details, please refer to “Adjusting Colour Registration (Convergence)” section on page 10.

Using the menu system, select the “Manual Programme Preset” menu and adjust Fine Tuning (AFT) to obtain better picture reception.

Using the menu system, select the “Noise Reduction” option in the “Picture Adjustment” menu and select “Auto” to reduce the noise in the picture.

Using the menu system, select the “Features” menu. Then enter to “Detail Set Up” option and set “AV3 Output” to “TV”.

Check that the Decoder is not connected on the scart 2/2.

Turn off any equipment connected to the Scart connector on the rear of the projection TV.

Using the menu system, enter to the “Language/Country” menu and select the country in which you operate the projection TV set. For Cyrillic languages, we recommend to select Russia country in the case that your own country does not appear in the list.

Use the menu system to enter the “Language/Country” menu (see page 14) and select the same language that NexTView is broadcast in.

This is not a malfunction. After 5 minutes viewing the same teletext page and without any button being pressed, the projection TV automatically decreases the brightness level to avoid any damage to the picture tube. To reset the brightness level, press any button of the remote control.

Check that the Media Selector on the remote control is set to the device you are using (VCR, TV or DVD).

If the remote control does not operate the VCR or DVD even when the Media Selector has been set correctly. Enter the necessary code set as explained in the “Remote Control Configuration for VCR/DVD” chapter on page 23.

Replace the batteries.

Contact your nearest Sony service centre.

If you continue to experience problems, have your projection TV serviced by qualified personnel. Never open the casing yourself.

26 Additional Information