Sony KV-21FS120 Remote Control, Video, sound, Color, Cable, ghosts, Problem, control, Problem, Picture, stripes, No color, good sound, Brightness, on the screen

Problem	Possible Remedies
I cannot operate the	❏ Check the orientation of the batteries.
remote control	❏ Batteries could be weak. Replace them (page 2).
	❏ Move the TV three to four feet away from fluorescent lights.

I cannot change	❏ Make sure you have not inadvertently switched your TV from
channels with the	the channel 3 or 4 setting if you are using another device to
remote control	change channels.

I lost the remote	❏ You can use the front panel controls to access your menus,
control	change channels, adjust the volume, or change video inputs
	(page 2). Contact your nearest Sony Dealer to order a
	replacement, please call our Sony Direct Accessory and Part
	Center at 1-800-488-7669 (U.S. residents only).

Video

Problem	Possible Remedies
No picture, no	❏ Make sure the power cord is plugged in.
sound	❏ If a red light is flashing on the front of your TV for more than a
	few minutes, disconnect and reconnect the power cord. If the
	problem continues, call your local service center.
	❏ Check the TV/VIDEO setting: when watching TV, set it to TV;
	when watching video equipment, set it to VIDEO 1, 2 or 3
	(page 3).
	❏ Try another channel to rule out station trouble.

Poor or no picture,	❏ Adjust the Picture setting in the Video menu (page 20).
good sound	❏ Adjust the Brightness setting in the Video menu (page 20).
	❏ Check the antenna and/or cable connections (page 6).

No color	❏ Adjust the Color setting in the Video menu (page 20).

Only snow appears	❏ Check the Cable setting in the Channel menu (page 22).
on the screen	❏ Check the antenna and/or cable connections (page 6).
	❏ Make sure the channel selected is currently broadcasting.

Dotted lines or	❏ Adjust the antenna.
stripes	❏ Move the TV away from other electronic equipment. Some
	electronic equipment creates electrical noise, which can
	interfere with TV reception.

Double images or	❏ Check your outdoor antenna or call your cable service.
ghosts