Additional Information
Troubleshooting
Here are some simple solutions to problems which may affect the picture and sound.
Problem | Solution |
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No picture (screen is dark), no sound | • | Plug the TV in. | |||||
| • | Press the |
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| button on the front of the TV. | ||
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| • | If the | indicator is on press the |
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| button on the remote control. | |||||
| • Check the aerial connection. | ||||||
| • Turn the TV off for 3 or 4 seconds and then turn it on again | ||||||
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| using the |
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| button on the front of the TV. | ||
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Poor or no picture (screen is dark), but | • | Using the MENU system, select the Picture | |||||
good sound. |
| Adjustment display. Adjust the brightness, picture and colour | |||||
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| balance levels. | |||||
| • From the Picture Adjustment display select RESET to return | ||||||
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| to the factory settings. |
Poor picture quality when watching | • | Press the |
| button repeatedly on the remote control until | ||
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an RGB video source. |
| the RGB symbol |
| is displayed on the screen. | ||
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Good picture, no sound | • | Press the |
| button on the remote control. |
•If is displayed on the screen, press the button on the remote control.
No colour on colour programmes | • Using the MENU system, select the Picture Adjustment | |
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| display and adjust the colour setting. |
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| • From the Picture Adjustment display select RESET to return |
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| to the factory settings. |
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distorted picture when changing | • Turn off any equipment connected to the scart connectors on | |
programmes or selecting Teletext | the rear of the TV. | |
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Remote control does not function | • Replace the batteries. | |
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The standby indicator | on the TV | • Contact your nearest Sony service centre. |
flashes |
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•If you continue to have these problems, have your TV serviced by qualified personnel.
•NEVER open the casing yourself.
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