Troubleshooting

Here are some simple solutions to the problems which may affect the picture and sound.

Problem

No picture (screen is dark) and no sound.

Poor or no picture (screen is dark), but good sound.

No picture or no menu information from equipment connected to the Scart connector.

Good picture, no sound.

No colour on colour programmes.

Distorted picture when changing programmes or selecting teletext.

Picture slanted

Noisy picture when viewing a TV channel.

Solution

•Check the aerial connection.

•Plug the TV in and press the button on the front of the TV.

•If the standby indicator is on, press TV button on the remote control.

•Using the menu system, select the “Picture Adjustment” menu and select “Reset” to return to the factory settings.

•Check that the optional equipment is on and press the button repeatedly on the remote control until the

correct input symbol is displayed on the screen.

•Press the +/- button on the remote control.

•Check that “TV Speakers” is “On” on the “Sound Adjustment” menu.

•Check that headphones are not connected.

•Using the menu system, select the “Picture Adjustment” menu and select “Reset” to return to factory settings.

•Turn off any equipment connected to the Scart connector on the rear of the TV.

•Using the menu system, select the “Picture Rotation” option in the “Detail Set Up” menu to correct the picture slant.

•Using the menu system, select the “Manual Programme Preset” menu and adjust Fine Tuning (AFT) to obtain better picture reception.

•Using the menu system, select the “Noise Reduction” option in the “Detail Set Up” menu and select “Auto” to reduce the noise in the picture.

No unscrambling or unstable picture whilst viewing a scrambling channel with a decoder connected through the Scart connector :2/q.

Remote control does not function.

The standby indicator on the TV flashes.

•Using the menu system, select the “Set Up” menu. Then enter to “Detail Set Up” option and set “AV2 Output” to “TV”.

•Check that the Media Selector on the remote control is set according to the device you are using (VCR, TV or DVD).

•If the remote control does not operate the VCR or DVD even when the Media Selector has been set correctly. Enter the necessary code set as explained on “Remote Control Configuration for VCR/DVD” chapter of this instruction manual.

•Replace the batteries.

•Contact your nearest Sony service centre.

If you continue to experience problems, have your TV serviced by qualified personnel. Never open the casing yourself.

22Additional Information