Troubleshooting

If you have any problem while viewing your TV, you can either use the Reset function or check the Troubleshooting guide below. If the problem persists, contact your Sony dealer.

Reset function

Press the RESET button on your remote control. Your TV will go blank for about half a second then the picture will reappear with “RESET” displayed on your TV screen for about 10 seconds.

Pressing RESET will set your TV to the factory setting, but certain problems may be solved.

PIC MODE

MENU

 

PIP PROGR

 

ENTER

FAVORITE

RESET

 

PIP PROGR

RESET

Troubleshooting guide

Symptom

Possible cause

 

Solutions

Page

Snowy picture

• The connection is

• Check the antenna cable and

4

 

loose or the cable is

connection on the TV, VCR and at the

 

 

damaged.

wall.

 

 

 

• Channel presetting

• Display the “CH PRESET” menu and

33

 

is inappropriate or

select “MANUAL PROGRAM” to

 

Noisy sound

incomplete.

preset the channel again.

 

• The antenna type is

• Check the antenna type (VHF/UHF).

 

 

inappropriate.

Contact a Sony dealer for advice.

 

 

• The antenna

• Adjust the antenna direction. Contact

 

direction needs

a Sony dealer for advice.

 

 

 

adjustment.

 

 

 

 

• Signal transmission is

• Try using a booster.

 

low.

 

 

 

Distorted picture

• Broadcast signals

• Display the “CH PRESET” menu and

34

 

are too strong.

select “MANUAL PROGRAM”.

 

 

 

Then, select “

SENS: LOW”.

 

 

• Turn off or disconnect the booster if it

 

 

is in use.

 

 

Noisy sound

 

 

 

 

Good picture

• The TV system

• If the sound of all the channels are noisy,

32

 

setting or channel

display the “CH PRESET” menu and

 

 

presetting is

select “AUTO PROGRAM” to preset the

 

 

inappropriate or

channels again.

 

 

incomplete.

• If the sound of some channels is noisy,

33

 

 

Noisy sound

 

select the channel, then display the

 

 

“CH PRESET” menu and select the

 

 

 

appropriate TV system (“TV SYS”).

 

36Additional Information